Business ProfileforAngel Heating & Cooling, Inc.

With regard to Angel Heating & Cooling, its expertise, competence, quality of work, post-sale customer service, value (for the price paid from a customer’s perspective), price, are SO top notch that they exceeded my expectations as a customer. Last summer (2022), Mr. Gramlich of Angel proposed a genius plan to overhaul the HVAC system of my rental townhouse in East Falls area of Philadelphia. It was to set up a first independent HVAC system for the first floor and basement, set up a second independent HVAC system for the third and second floor, and add the needed ductwork and supply vents to achieve adequate delivery of heating and air-conditioning to, for example, the long-under-serviced third floor and the newly incorporated basement. I call the plan “genius,” because Mr. Gramlich, upon surveying the townhouse, made a smart guess that there must have been a closet big enough (to house all the equipment for the second HVAC system) behind one side of the wall of the third floor. He was so right, which makes the whole plan possible! The whole implementation was smooth and issue-free. Angel’s post-sale customer service is also first class, First, Mr. Gramlich recommended, and had a technician install, Google’s smart Nest controls to replace the conventional controls for both HVAC systems. Now I can remotely monitor both systems with ease from anywhere. Second, in two occasions, Mr. Gramlich responded to my inquiries effectively and timely in having devised and implemented solutions, which include adding supply vents to the basement and the third floor, to improve heating and cooling of the respective areas. In both occasions, Angel either did not charge me, or gave me a beyond-reasonable price, for which I am grateful as a customer. To sum up, my experience with Angel has been a total blast sofar. Angel is indeed a firm that I can count on, and therefore I will continue to hire same, for my future HVAC needs.