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            Business ProfileJamestown Distributors

            Marine Equipment

            Contact Information

            17 Peckham Dr

            Bristol, RI 02809-2734

            Get Directions
            Visit Website
            (800) 423-0030

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Jamestown Distributors offers equipment, supplies and services for the marine industry.  The company offers a wide array of tools, equipment, supplies, clothing, paints and hardware for boat building and maintenance.

            Business Details

            Location of This Business
            17 Peckham Dr, Bristol, RI 02809-2734
            BBB File Opened:
            8/1/1985
            Years in Business:
            45
            Business Started:
            6/1/1979
            Business Incorporated:
            7/11/1997
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            42
            Alternate Business Name
            • Atlantic Boat Supply
            • JD Marine
            • Jamestown Distributors, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Scott Siegelman, Vice President
            Contact Information

            Customer Contact

            • Mr. Scott Siegelman, Vice President
            Additional Contact Information

            Fax Numbers

            • (401) 254-5829
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/15/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Purchased stripper for boat (2 gallons), product did not work. Company states on their website they will refund you 100% of purchase price if you are unsatisfied with the product. Company would not even return the unopened product without a cost to me of hazmat shipping to almost equal the price of purchase. The return request was within the 30 day window. Company should return full purchase price and standby what they say on their website. order number TB95476
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Larry S

            06/13/2022

            I placed a order for varnish. There website specifically states *** ground shipping and my package would arrive Monday or Tuesday, so I placed the order. I am building a cedar strip canoe for a customer that wanted it delivered on Sunday Father's day. Which would have given me 4 full days to varnish and let 100% cure before moving. Then Jamestown distributors sends me an email that said your package was shipped *** sure post not ground and estimated delivery Thursday before Father's day Sunday. Not enough time for me to varnish and let cure. Now I will not be able to deliver my customers Father's day gift on time. If I would have known the delivery would be Thursday instead of Monday or Tuesday like there website states I would have never placed the order. This could cost me thousands of dollars in future sales and possibly my first bad review for not delivering what I promised on time. As of this review it is now Monday and just received there email about shipping and probably to late for me to order somewhere else. This varnish is very pricey and I can't always afford to order a product twice to set on till the next time it is needed. These canoes take months to build. Hope the shelf life is long enough till needed again.

            Jamestown Distributors Response

            06/14/2022

            Hi *****,I was brought me up to speed with what happened concerning the timeliness of this delivery with it being switched to surepost. We apologize that this will be arriving later than you had expected. I just tracked this and it is now showing delivery tomorrow so hopefully, that is a little better.If you decide that you want to return it, just let us know and we will have it picked up. Please leave the box in its original sealed condition. If you want to keep it, we can offer you a 25% credit for your troubles. Please let me know either way and we apologize again for the delay.

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