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Find a Location

Ross-Simons has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ross-Simons

      9 Ross Simons Dr Cranston, RI 02920-4475

      BBB Accredited Business
    • Ross-Simons

      136 Lambert Lind Hwy Warwick, RI 02886-1137

      BBB Accredited Business

    Business ProfileforRoss-Simons

    Jewelry Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.44/5stars

    Average of 756 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/15/2017

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ross-Simmons specializes in retail jewelry sales. The business products include Swiss watches, rare jewels, estate pieces and Italian gold.

    Products & Services

    Bracelets
    Necklaces
    Earrings
    Rings
    Pins
    Watches
    Watch Winders
    Personalized Jewelry
    Children's Jewelry
    Jewelry Storage
    Small Leather Goods
    Baby Gifts
    Collectibles
    Figurines
    Dinnerware
    Flatware
    Bar & Stemware
    Home Accessories
    Ornaments

    Business Details

    This is a multi-location business.

    Find a Location

    Ross-Simons has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ross-Simons

        9 Ross Simons Dr Cranston, RI 02920-4475

        BBB Accredited Business
      • Ross-Simons

        136 Lambert Lind Hwy Warwick, RI 02886-1137

        BBB Accredited Business
      Location of This Business
      9 Ross Simons Dr, Cranston, RI 02920-4475
      BBB File Opened:
      6/1/1961
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Incorporated:
      9/22/1975
      Accredited Since:
      3/15/2017
      Type of Entity:
      Corporation
      Number of Employees:
      200
      Alternate Business Name
      • Ross-Simons Jewelers
      • Luxury Brand Holdings, Inc
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Darrell S Ross, CEO
      • Ms. Dawn Neto, Manager of Customer Care
      • Mr. Jeffrey Thomas, Vice President of Customer Service
      Contact Information

      Principal

      • Mr. Darrell S Ross, CEO
      • Mr. Jeffrey Thomas, Vice President of Customer Service

      Customer Contact

      • Ms. Dawn Neto, Manager of Customer Care
      • Mr. Jeffrey Thomas, Vice President of Customer Service
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying and selling jewelry

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      756 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve P

      5 stars

      11/16/2024

      Generally not a survey person, but with respect to this item, it was delivered promptly, arrived safely, return address gave no indication of the contents, and the item itself was nicely packaged. Well done! I'm sure the recipient with thank Santa profusely.

      Local BBB

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