Business ProfileforRooterman

The plumbers came to my house to look at a leaky radiator. They started off by saying they do their pricing based on hours & material & could not give me a quote. I said my preference would be a fixed price but would except and high low range, if they couldnt do that I would pass on the services and wait for my regular plumber.They said okay we can check all of your radiators fix & the parts that look like they will become issues, drain the system and fix the leak for $950. I said I wanted to call my husband and have him agree. I called my husband put him on speaker explained what I heard & they confirmed ALL parts and labor for the job were included. We would be worry free when they left that all the radiators in our would be in great shape. We agreed to move forward with the job as they could start today & we had a leak. As soon as they had my lines drained & system taken apart they started to tell me about issues & how it was an additional cost, I said no you said ALL ************* were included to get it in good shape so we wouldnt have to worry about problems down the line. Then they started to say thats not what they meant, the started back tracking & say the things they pointed out as issues were not actually issues. Talk about SCAM, now here I am in February when we are about to have a snow ************* have me between a rock and a hard place. They fixed the major issue and got the leak under control , left all my radiator covers put back incorrectly & open, left debris and mud everywhere and water all over my basement. Their manager called telling me I was lying about what they quoted us,. Note he was not here. We agreed on a lower price to put things back tougher (still more than it should have been for work preformed). They left and my house, filthy, wet and not put back together. I wish I hadnt even agreed to the lower price.I would be happy to supply pictures of the way my house was left if there is a way to upload them.