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          Find a Location

          Palmetto Citizens Federal Credit Union has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Palmetto Citizens Federal Credit Union

              1320 Washington St Columbia, SC 29201-3382

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              2651 Clemson Rd Columbia, SC 29229-8035

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              7816 Broad River Rd Irmo, SC 29063

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              919 N Lake Dr Lexington, SC 29072-2157

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              3122 Millwood Ave Columbia, SC 29205-1825

              BBB Accredited Business

            Business ProfilePalmetto Citizens Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            1320 Washington St

            Columbia, SC 29201-3382

            Get Directions
            Visit Website
            (803) 732-5000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2020

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This Company offers Credit Union Services

            Business Details

            This is a multi-location business.

            Find a Location

            Palmetto Citizens Federal Credit Union has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Palmetto Citizens Federal Credit Union

                1320 Washington St Columbia, SC 29201-3382

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                2651 Clemson Rd Columbia, SC 29229-8035

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                7816 Broad River Rd Irmo, SC 29063

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                919 N Lake Dr Lexington, SC 29072-2157

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                3122 Millwood Ave Columbia, SC 29205-1825

                BBB Accredited Business
              Location of This Business
              1320 Washington St, Columbia, SC 29201-3382
              BBB File Opened:
              9/19/2011
              Years in Business:
              88
              Business Started:
              6/4/1936
              Accredited Since:
              12/1/2020
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              201
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 6:00 PM
              Business Management
              • Mr. Robert Dozier, President/CEO
              Contact Information

              Customer Contact

              • Mr. Robert Dozier, President/CEO
              Additional Contact Information

              Fax Numbers

              • (803) 255-0189
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/07/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I would like for my car title to be provided to me as my car was paid off in Dec 2021. The bank was supposed to provide my car title as soon as it was paid off and never provided it and now they are holding it because of an account that was closed out over a year after the title was paid. I don’t have a problem paying off the account. I just have a problem with them holding my titleas collateral when my title should’ve been sent a year before the account was closed out.
              Read More
              Read 11 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jonathon J

              01/26/2024

              I have experience what's starting to look like racist actions 4 times in the last 2 years with the last one being on 1-25-2024 at 4 pm....I give u this date because I know the company has the power to pull the camera and listen and from there u will see what I went through to get some basic money orders with my own money.....I entered the bank at 3:50 and didn't exit til 4:30 all because I had to argue with the teller over money orders and the manager was pretending not to be there because I filed a report on her once before..... my name is Jonathan Jackson 803/940/1278.... because I don't believe in hiding behind the phone making comments that can't be defended

              Palmetto Citizens Federal Credit Union Response

              01/29/2024

              Thank you for bringing your concerns to our attention. We take the fair treatment of all our members very seriously and strive to always provide each person with exceptional service in a timely manner. We regret if we have not met those expectations for you. We would like to learn more about your experience and identify any ways we can improve our processes or training in the future. A member of our management team will be reaching out to you directly to discuss your unique concerns and address any questions you may have. Thank you again for providing this feedback and for being a Palmetto Citizens member.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Central South Carolina & Charleston

              More Info on Local BBB

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