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          Find a Location

          Palmetto State Armory has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfilePalmetto State Armory

            Gun Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Palmetto State Armory is the recipient of the 2015 BBB Torch Award for Marketplace Excellence.
            See all additional business information

            Contact Information

            3850 Fernandina Rd

            Columbia, SC 29210-3810

            Get Directions
            Visit Website
            (877) 560-7229

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            Customer Reviews

            4.65/5

            Average of 5,789 Customer Reviews

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            Customer Complaints

            330 complaints closed in last 3 years

            78 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/13/2015

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This Company offers Gun Dealers

            Business Details

            This is a multi-location business.

            Find a Location

            Palmetto State Armory has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3850 Fernandina Rd, Columbia, SC 29210-3810
              BBB File Opened:
              3/15/2012
              Years in Business:
              16
              Business Started:
              2/20/2008
              Business Started Locally:
              2/20/2008
              Business Incorporated:
              2/25/2008
              Accredited Since:
              8/13/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              1700
              Alternate Business Name
              • Swansea - Palmetto Outdoors Shooting Facility
              Business Management
              • Mr. Nick Garrett, Director of Customer Service
              Contact Information

              Customer Contact

              • Mr. Michael Brown, Customer Service Representative
              • Mr. Eriqson Chapman
              • Mr. Nick Garrett, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (803) 788-5756
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              330 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              November 12, 2024, for 28.00.23 I ordered ammo from them and then I found out that this ammo had many complaints on two other forums and one complaint on their website that this ammo had exploded and damaged their weapon. I sent them a message at 2:30 AM cancelling my order and I called them at 9am Eastern Standard time and their automated system said that my order was on hold but later on the same day the automated system said that my order had been shipped but when I looked at their website my order was processing and on November 14, 2024, it still says my order was processing. I looked at their website that an order that hasn't been shipped but they had already charged me for that order on November 12th, 2024. And to this day my order hasn't been shipped
              Read More
              Read 329 More Complaints

              Customer Reviews

              5,789 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joe P

              11/20/2024

              Great products! Great customer service! Great pricing most of the time.
              Read 5788 More Customer Reviews

              Local BBB

              BBB Serving Central South Carolina & Charleston

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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