Business ProfileforMidland's Volkswagen of Columbia

Nov 4, I agreed to purchase a brand-new vehicle from Midlands Volkswagen of Columbia. Nov 8, I found sales documents of **** ********* ****** of Florence, SC, buying the vehicle that I purchased with 10 miles on the odometer in Aug.23, along with a postal receipt and a Food Lion receipt. I called Midlands Volkswagen of Columbia the same day, asking for an explanation of the documents. I also called and told them that the vehicle's sensors were going off every time I turned the car on, and the airbag and seatbelt sensors continued to go off, although no one was in the passenger seat, and I had my seatbelt on. I was told I would get a callback, but I did not. I came to the dealership that same day and showed Karl the paperwork of the previous sale, and explained my concerns about the vehicle. He took the paperwork from me and refused to return the original paperwork or grant me copies. I was then told to leave my vehicle with the dealership for them to look into the car issue. I was told this issue would be resolved by noon the following day. On Nov 9, Karl called me and stated there was a software issue with my vehicle and would call me before COB that day with an update. No call was made. It is now Nov 15. And I was still waiting for an update regarding the status of my vehicle. I called and spoke to Dean, who told me Karl was no longer with the company and would be getting with his GM about my vehicle within the hour. Dean then called much later and told me again there was an issue that would be resolved by tomorrow. At this point I am very disappointed regarding the situation and completely exhausted by the lack of communication and disclosure. I was prompted to put a down payment down although have excellent credit and offered no deals or promotional discounts. I even left a stellar review off of what I was lead to believe as great customer care. Due to the prolonged nature of this situation, I requested a 24-hour response to this request. No response.