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            Business ProfileBrown's RV Superstore

            RV Dealers
            BBB accredited business

            Contact Information

            30049 Hwy 151

            Mc Bee, SC 29101-8733

            Get Directions
            Visit Website
            (843) 335-8829

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/24/2018

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            30049 Hwy 151, Mc Bee, SC 29101-8733
            BBB File Opened:
            12/18/1996
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Started Locally:
            1/1/1986
            Business Incorporated:
            12/31/1990
            Accredited Since:
            10/24/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 10706 for this business, issued by Division of Motor Vehicles, SC

            These agencies may include:

            Division of Motor Vehicles, SC

            PO Box 1498

            Columbia SC 29216

            (803) 896-5000

            BBB records show a license number of 13-D-0003 for this business, issued by SC Department of Natural Resources

            These agencies may include:

            SC Department of Natural Resources

            1000 Assembly St Ste 434

            Columbia SC 29201

            (803) 898-5788

            Type of Entity:
            Corporation
            Number of Employees:
            34
            Alternate Business Name
            • Brown's Auto Sales RV's & Campers, Inc.
            Business Management
            • Ms. Terri L. Brown, Treasurer
            • Ms. Shirley B. Brown, Secretary
            • Mr. Barry D. Brown, Vice President
            • Mr. R. Franklin Brown, President
            • Mr. Ray Barber, Director of Marketing
            Contact Information

            Principal

            • Mr. R. Franklin Brown, President

            Customer Contact

            • Ms. Terri L. Brown, Treasurer
            • Ms. Shirley B. Brown, Secretary
            • Mr. Barry D. Brown, Vice President
            • Mr. R. Franklin Brown, President
            • Mr. Ray Barber, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (843) 335-8832
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I took my 2023 Class C motorhome into their facility for an issue with the slide outs. I took the unit in 2 days before my appointment and dropped it off. When I dropped it off, there was no damage to the outside of my motorhome. They had it for about 3 1/2 weeks and they said that they did not find any issues with my slide outs. After getting it home, a couple of days later, I was looking at my unit and noticed that I had some damage to the outside. I called and spoke with the service manager about the damage. I asked him if they took pictures of units when they bring them in and when they are picked up. He said that they did normally, but this time it must have slipped through the cracks. He asked me to send him pictures of the damage, so I did. I received and email back from them stating that they took pictures of the unit when it was dropped off and noticed the damage to the unit. When I asked to see the pictures, I got no response. The service writer also gave me other incorrect information.
            Read More
            Read 15 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Debbie K

            11/21/2023

            I purchased a RV from ******* in April. It has been a terrible experience. First, I asked what the interest rate was so I could decided what was best for me financially. Was it better to finance or pay cash. The finance department took upon them selves to run a credit report on me and financed my loan at over 9%. I said I didn't ask for you to finance it, I just wanted the rate. I was told well you can just pay it off early. Then they pushed the extended warranty, I didn't want the warranty because I have had it on 3 vehicles and the extended has NEVER paid because it is always a preexisting condition. So, they push it will cover everything. Well, guess what? It doesn't. Next, my daughter took RV out first time over July 4th. One night rained a little. Fast forward in October I am going to stay in my RV while in SC. My daughter cleans camper and on shelf above bed a box is wet and light over bed will not work. I arrive and it rains one night and I wake to water running down from the shelf all over my bed. Water standing on the shelf. We find a leak and take it in. I was told they spot sealed when I bought it. Now warranty won't pay for shelf and light ruined from the leak. I can pay for it all. They pay to seal and isn't sealed, but my problem. DON'T BUY ANYTHING from BROWN's RV Superstore in *****. I am lucky I was in the camper when it rained, otherwise it could have been months on rain dripping in it.
            Read 4 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

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