Business ProfileforBerkeley Ford

On 4/24 we went to Berkeley Ford to test drive a Ford Ranger Raptor. We weren't allowed to test drive it, but we were told we could drive it around the lot, which we did. Once we decided we wanted this type of truck we were advised the price would be over MSRP. We wanted shadow black but for the right price we would buy this one which was azure gray metallic tri-coat. We left and got an Email and text with the MSRP as a CASH OFFER from the Sales Manager. The next day we were ready to buy. We called and spoke to the GM because our sales person said that the price they sent was not going to work for them and he'd buy the car himself if he could get it at MSRP. They brought it down from 10k over to 7k over. Still an absurd amount and way over the offer we received from them. The GM had an attitude right away and we ended up in a screaming match because they refused to honor their own offer. We talked to True Car and they assured us that the dealer must honor the price and they would further investigate. We hear back from the sales manager and asked us to come in again and see what they can do. We go in on 04/25, AGAIN, only for them to honor the offer IF and ONLY IF, we traded in our car for half it's value. They were just looking for a way to still get a profit of 7k or more. We offered cash and they declined, they said they would only give us the offered price if we pretty much gave them our car at an extreme loss to us. We already had it appraised twice and told them but they said they don't care about other appraisals. We had convinced ourselves this was the truck we would go with and this was the dealer we'd buy from until we learned they are shady and won't honor their own offers. If they made a mistake, they need to own up to it, not try to trick us. Needless to say, I looked it up and per South Carolina Department of Consumer Law they are in fact committing "Misleading and Deceptive Motor Vehicle Dealer Practices" which is illegal as of February 18, 2022.