Business ProfileforSouth Carolina Federal Credit Union

I think this business engaed in unethical business practices. I had a credit card with this credit union and the recently sent me a year end summary of my credit card activities. Upon reviewing the report I noticed that i was charged a late fee of $27 for credit card payment due on the 23rd of the month. This same report credited me with making 2 payments one on Jan 04 and Jan 20 but they still charged me a late fee, when confronted with this report they passed me along to 3 different CSR 2 of which agreed with me based on the evidence then the final CSR came on I explained it all over again to which he replied " there's nothing I could due because its been over 60 days!" All i asked for was a $27 credit to my account based on their error but it was not something they were willing to do. I think this is wrong because if the roles were reversed they wouldn't accept that from a consumer. Because of this level of distrust I have for this institution I had no option but to totally divest all accounts with South Carolina Federal Credit Union and write this review. If a financial institution mistakenly takes funds from an account holder and its proven to be in error then those funds should be returned that's just fair and honest business practice.