Business ProfileforToyota of Rock Hill

I purchased a 2024 RAV4 XLE Hybrid from Toyota of Rock Hill in November of 2023. The vehicle had just arrived on Toyota's lot that morning.Somewhere between January 2024 and May 2024, the sun reflecting off of my house windows, melted the rear stoplight housing, some trim parts on the rear of the vehicle, and the upper brake light housing was melted and warped so badly that it bent the metal roof when the tailgate was lifted. The liftgate in turn made a very loud banging sound whenever it was lifted. This also stopped the liftgate from completely lifting.I took the vehicle back to Toyota and was given the run around. I was even told to take the vehicle to Town and Country Toyota where I was accused of having shotty work done of the vehicle thus causing the problems with the liftgate.I went back to Toyota of Rock Hill several times before I had my issue addressed. I had to prove several points before I was taken seriously by the service department and the *** Both were still reluctant to help me and even insisted that I pay to have the vehicle repaired.I argued that the defect was an engineering and materials issue. If I would have been told that this vehicle has parts on it that can melt just by sitting in my driveway, I probably would not have purchased it. This is not the first vehicle that I have had parked in my driveway, but it is the first one that has melted.My vehicle has been sitting at Toyota of Rock Hill for about 2 weeks now supposedly waiting on Toyota corporate to approve the repairs to the metal roof.I have been treated horribly by the service department of Toyota of Rock Hill. They have made efforts to repair my vehicle by I was sent through h*** trying to get them to do the right thing.They did not behave this way when they wanted me to purchase the vehicle, though.