Business ProfileforLanes Septic Tank & Well Drilling

I Bought my place 12/21. December 2022, called Mike L*** who put the original pump on the property in 2010. Pump quit working and I had no water use for almost 36 hours. Mike comes out and states I need a new pump and it will be $6250. I question this as it sounded high. HE states he has been in business for decades and this IS the going rate. Being new to the area-I trusted him and he put the pump in. When I asked for an invoice and warranty he stated he didn’t have them but will mail them to me. He never did-even after I called. No water again 1/24. I call him back as he had said there was a 2 year manufacturer warranty on the pump. He comes out again and states this was a power surge and that is an Act of God (look up Acts of God-NO power surges on the list anywhere). He also said his warranty is only one year. (Never did send me the original warranty or invoice). I had the electrical redone 6/23 so new breaker box and breakers that work properly. Contractor came back out and stated there was no power surge. Contractor also stated Mike didn’t even bother grounding this second pump. Mike put in the second pump and charged me $3500. (Stated he was giving me a break). I spoke with my sprinkler guy and he spoke to Mike. Mike couldn’t tell him where he is getting his pumps from. Just stated “here and there”. Again no warranty or invoice when he was done and he tore up my lawn with his truck and never came back to fix it. Sprinkler guy calls other pump people and we have 3 way calls. They all say I have now been ripped off twice. I should stop payment on the check. I run to the bank and he had run in and cashed the check ASAP. The bank says they couldn’t help. I have called him about the invoices and warranties and he has not sent anything OR come to fix the lawn. Two other pump companies have advised me I was overcharged by $5500 for both visits. If I had HAD physically had the warranty, I could have had anyone replace it.