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Complaint Details
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Initial Complaint
10/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Card deactivated early nay 2024 yet continued collecting drom my bank account **** $813
Business response
10/15/2024
RE: First PREMIER Bank credit card account ending in ****
Dear *******
This is in response to your concerns of closure and request for a refund.
In March 2024, we received an online application with your personal information. The $200.00 security deposit was paid May 1 from the debit card ending in ****, which activated the account.
From May 2024 to August 2024, the account was used for several purchases totaling $758.38. We received nine payments but two were returned by your bank as insufficient funds. As a courtesy, we credited the balance to zero.
On August 14, 2024, we received notification from your bank that the $200.00 security deposit payment was returned as unauthorized, so we closed your account and sent a letter of explanation.
If this payment was returned in error, please send documentation from your bank for us to further review. This can be sent through the Better Business Bureau or to the mailing address below.
Your account was handled according to normal procedures and no refund is due.
We hope this adjustment is helpful and resolves your concerns.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13263)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Initial Complaint
10/06/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Keep calling from different phone numbers and hanging up. I did talk to someone and I said stop calling me and I told them cease and desist. I told the one operator that and then an hour later I still get a phone call and every day I still get phone calls from this place. This is my work phone that they are calling me. I do believe this is a violation of the Fair Credit Act. I have screenshots of all the different phone numbers they keep on calling me withBusiness response
10/15/2024
RE: First PREMIER Bank
Dear *****:
This is in response to your concerns regarding collection efforts.
With the information provided in your complaint we are not able to locate a First PREMIER Bank credit card account in your name.
We have no record of calling ***** ********, which is listed on your complaint. For us to further investigate, please provide us with the dates and times of these calls, as well as the phone number that you are receiving these calls from.
Your name, mailing address, phone number and email address provided on your complaint have been removed from our mailing list.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13234)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Business response
10/23/2024
Dear *****,
This is in response to your continued concerns of collection efforts.
In your complaint, you mentioned we contacted you from *************** *************** *************** ************** and **************. We confirmed we have no association with any of these phone numbers.
If you continue to receive these unwanted phone calls, please visit Stop Unwanted Robocalls and Texts | Federal Communications Commission (*******) for more information and to file a complaint.
We hope this information is helpful.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13276)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
10/24/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
09/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I recieved a credit card through Premier as I was trying to rebuild some damaged credit , it was alot of fees /a little credit as in a $95 dollar fee to activate your card plus credit protection, monthly fee ect. I was ok with that if it helped my credit , I wasn't late on payments always paid over the monthly and then comes April I have some extra money so I make 2 payments this apparently flags as suspicious and my credit is stopped I finally find this out and am asked to provide proof of bank account and need to send them a bank statement . Now I'm not comfortable doing this at all first it's the same account I've used from near beginning, and the fact that I'm less than a year they sent me 3 different card replacements over a short period of time due to breaches that were not caused on my end of my info . I've called numerous times to discuss this and am always told the same thing ver batim like a script which is not the person taking calls fault , when I ask to speak to some a little higher up I was told there wasn't anyone , when I asked to speak to someone from this security team It was if they were a secret and there was no way to speak to them . The real mind blower is the fact that they continue to accept payments from said account , my bank has never offered any problems just this mysterious security team . So im basically paying them all there fees , payments add-ons every month so as to not mess up my credit anymore and I recieve nothing all because I made 2 payments and instead of contacting myself or my bank they demand sensitive papers and again continue to profit from the bank account they questioned .Business response
10/01/2024
RE: First PREMIER Bank credit card account ending in ****
Dear ******
This is in response to your concerns with fees and the account being suspended.
We recognize your concerns and hope this response helps provide clarification.
First PREMIER Bank's objective is to provide access to credit for those who need it most. We understand our cards do not fit everyone's financial situation. The fees were disclosed to you at the time of application and on the card carrier that came with your credit card.
We are sorry you didn’t receive the first two credit cards that were sent to you.
Previously, on May 16 your account was suspended, and a letter of explanation was sent. Due to the high number of payments made, we asked for verification of the checking account ending in **** with Branch Banking & Trust Company.
On June 17 we reviewed your documentation, which had information blacked out, so we were unable to determine the account number and who it belongs to. A letter of explanation was mailed to you the same day.
On July 8 the account was risk closed since we did not receive the requested verification within 45 days, and a letter of explanation was sent to you electronically.
If you would like us to review your account for reinstatement, we need to receive one of the following pieces of verification before October 6th, or the account will be permanently closed:
• A copy of a bank statement, dated within the last 90 days, which includes your name, checking account and/or debit card number and bank name. It is acceptable for the bank statement to reflect the last 4 digits of the account number.
• A copy of the debit card verifying your name and account number.
• A check or copy of a check containing the full account number.
Documentation can be sent here or via the mobile app.
We understand the temporary suspension of your account is frustrating, but we assure you it was done with the protection of your account in mind.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13194)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Business response
10/03/2024
Dear ******
Your security and the security of your account is a top priority. Our fraud monitoring system identified activity that appeared suspicious, so we notified you via text to confirm the activity. You indicated the activity was fraudulent, which resulted in lost reports being processed on your previous two accounts.
Following a review of all calls on your account, we confirmed you did not inquire further about these lost reports.
Your account was suspended in May 2024 after we received a high number of payments in a short timeframe. The following is a listing of all payments received in April and May of 2024:
- $50.00 on April 17
- $100.00 on April 24
- $50.00 on April 25
- $40.00 on April 28
- $70.00 on May 4
- $60.00 on May 15
As explained in our previous response, the account will be permanently closed if we do not receive one of the requested pieces of verification before October 6.
We empathize with your frustrations but assure you this was done to prevent any risk to your account.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(crc)
(13206)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
10/04/2024
Complaint: ********
I am rejecting this response because:again you are just repeating the same thing , which does not answer anything . As to fraudulent info , I concede I may have responded to said text on the first card but what about cards 2 and 3. And on that subject the electronic letters sent to me have now conveniently disappeared from my app profile . Also I was never told what these charges were as you make it impossible to despite anything , the app it seems is really just for making payments it he no user /consumer based options and it is practically impossible to contact your company with questions and the whole submitted in writing disputes is a ride I've tried and was told my correspondence never reached your offices . The payments your showing are payments I made ,which if I may point out were all accepted without hesitation though you say they were " flagged " for possible fraud actually they were all accepted first then my flagged as fraud , I'm guessing this happens because you lose money when someone makes more than the minimum payments also if you contacted me over the first fraudulent charges why wasn't I contacted personally about the payments ? . To make a long story short You accepted payments that significally lowered my balance then proceeded to close my credit and flag payments which again you accepted, never contacted me about your suspicions about the payments you accepted and now you want me to send personal info to you about an account THAT YOU STILL ACCEPT PAYMENTS FROM , which seems really suspicious to me so no I'm rejecting this .
Sincerely,
***** *********Initial Complaint
09/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
my credit card was stolen and i filed a dispute, I have called so many times and this is still not resolved. My other account with first premier bank was closed and i received a refund check, but this account in ****, is not being correctly disputed, now they have put it back on my credit report that i owe money and i do not. i want this account to be removed from my credit report as well as any negative info.i have provide police report number ********** with riverside police department wilth officer ******. Nothing is being done and its been 5 months now.Business response
10/08/2024
RE: First PREMIER Bank credit card accounts ending in **** and ****
Dear ******:
This is in response to concerns regarding your dispute.
Please accept our apology for the frustrating experience. Please be assured we take these situations seriously and follow-up as needed.
We’ve reviewed your accounts and provided overviews below. A refund check of $663.37 for the account ending in **** will be mailed to the address on the complaint. Please allow one week to receive.
Account ending in *****
This account was opened in June 2020 and previous account numbers ended in ****, ****.
July 15, 2024 – We spoke with you at which time we processed a lost/stolen and fraudulent charges were noted
July 24, 2024 – You called and stated you did not receive the credit card ending in **** and disputed all transactions on the account.
July 25, 2024 – You called and stated your wallet containing the card was stolen on March 25. You indicated you didn’t make payments from April 2 to May 10, and didn’t set up a PIN. You verified your phone number and that nobody has access it. You also stated you never claimed the credit card was not received when we spoke to you on July 24. At this time, we mailed you a letter asking for clarification.
August 1, 2024 – Our Security Department reviewed the account and issued a temporary credits totaling $1,761.51.
August 12, 2024 – We received documentation from the merchant confirming they verified your name, email, mailing address and phone number on file for $79.04 ********** 05/06 and $61.80 Cash App 05/07.
August 16, 2024 – You called into our dispute review team and provided a police report.
August 28, 2024 – We mailed you a refund check for $865.20. We confirmed this check was cashed on September 5, 2024.
Account ending in ****:
This account was opened in September 2023 and previous account numbers ended in****, *****July 8, 2024 - We spoke with you at which time we processed a lost/stolen and fraudulent charges were noted.
July 12, 2024 – Our Security Department opened an investigation and found that the PIN was set up with your phone number on file.
July 25, 2024 – Our Security Department found you liable for the charges and a letter of explanation was sent.
August 16, 2024 – You called in stating your roommate possibly received the credit card and set the PIN. You gave the name and phone number for your roommate along with a police report.
August 21, 2024 – Our Security Department re-opened the investigation, issued a credit for $2,269.70, and mailed a letter asking for additional information.
August 28, 2024 – You called in and stated you already reported the credit card not received and that your roommate had access to all your information to set up the PIN. You stated you only made payments to keep the account current.
August 30, 2021 – Our Security Department reviewed calls and confirmed they came from the same phone number and same caller.
September 11, 2024 – We received notice that the merchant verified your name, email, phone number and address for *** **** $503.20 on May 11, 2024.
September 13, 2024 – Our Security Department sent a letter of explanation that you were liable for the *** **** transaction.
September 17, 2024 – You called in stating your roommate was the one calling in from your number. You stated you only called May 20 and July 8. Our Security department reviewed and mailed a letter asking for more clarification.
September 27, 2024 – You called in and provided clarification regarding the phone calls.
October 3, 2024 – Our Security Department reviewed and found you not liable for the disputed charges. A refund check for $663.37 will be mailed to the address on the complaint.
We are sorry this happened. We understand disputes can be frustrating and hope this information is helpful in addressing your concerns.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13193)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
10/08/2024
i want my credit report to be corrected and the balance to be removed from my credit report please, i will accept this as a resolution.Initial Complaint
09/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
09/25/2024 I have told them that I was not working in the Summer which called financial hardship. But I was making payments for 80 dollars which is the amount I could afford. Now the payment is 400 dollars. Why. They are cheating me and refuse to take off the late fees. Why. I made the payment. I need help.Business response
09/27/2024
RE: First PREMIER Bank credit card account ending in ****
Dear *****
This is in response to your concerns with account balance.
We are sorry to hear about your circumstances.
The minimum monthly payment is $30.00 or 7% of the balance, whichever is higher. The minimum payment is the minimum amount required to keep your account current and to avoid a late fee, which is not the same amount owed to avoid interest.
No payments were received for the June 2 and August 2 due dates. We received $80.00 on July 2 and $80.00 on September 2; since these payments weren’t enough to cover the total minimum amounts due, that amount increases the following months.
Making late payments can have consequences such as late fees and negative credit reporting. When just one due date is missed, the delinquency does not report. If we do not receive at least the minimum payment for two or more due dates in a row, an account reports delinquent.
As a courtesy we credited three late fees totaling $114.00
The account is delinquent and over-the-credit limit with a balance of $984.53. The total minimum payment due is $295.12 by October 2. We have options available to assist when cardholders experience financial setbacks. If you would like more information, please call Customer Service at *************
We appreciate you being a customer and hope the credits are helpful. If you have further questions or concerns, please let us know.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13180)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Initial Complaint
09/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I spoke on the phone to ******, then Customer Service Supervisor *** with first premier bank without any resolution; *** stated he does not have a supervisor over him or any others Supervisor higher than him to talk to. I began to make payments on my First Premier Card and because I made more than one payment in a month my account was suspended and called Fraudulent activity which is false. Any card I have used for payment is my card and I am authorized to use. Please help me recover my account and access to my line of credit.Business response
09/26/2024
RE: First PREMIER Bank credit card accounts ending in **** and ****
Dear ******:
This is in response to your complaint in which you expressed concern with the suspension of your accounts.
Both accounts were suspended on September 17 after we received a number of payments from multiple payment methods. Please be assured this was done to protect your account and prevent risk. A letter explaining how to have your accounts reviewed for reinstatement was sent on September 18.
For your account ending in 2455, the following payments have been received since the beginning of June 2024:
- $68.00 on June 20 on a debit card ending in ****
- $91.36 on June 29 on a checking account ending in ****
- $225.00 on July 24 on a debit card ending in ****
- $109.00 on July 25 on a debit card ending in ****
- $125.01 on July 26 on a debit card ending in ****
- $372.99 on July 27 on a debit card ending in ****
- $1,123.01 on August 26 on a debit card ending in ****
For your account ending in ****, the following payments have been received since the beginning of June 2024:
- $64.00 on June 20 on a debit card ending in ****
- $76.99 on June 29 on a checking account ending ****
- $225.01 on July 24 on a debit card ending in ****
- $108.00 on July 25 on a debit card ending in ****
- $124.01 on July 26 on a debit card ending in ****
- $348.76 on July 27 on a debit card ending in ****
- $1,108.62 on August 26 on a debit card ending in ****
You called in September 24 and were explained the process to have your accounts reviewed for reinstatement Please provide one of the following for the debit card ending in ****:
- A copy of a bank statement, dated within 90 days, which includes your name, checking account and/or debit card number and bank name.
- It is acceptable for the bank statement to reflect the last four digits of the account number.
- A copy of the debit card verifying your name and account number.
- A check or copy of a check containing the full account number.
This may be uploaded within our app or sent to:
First PREMIER Bank
Attn: Loss Prevention Department
** *** ****
Sioux Falls, SD 57117-5224
**** **************
We understand and empathize with this frustrating experience, but we want to ensure your account is secure and appreciate you being a customer.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(crc)
(13176)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
10/01/2024
Complaint: ********
I am rejecting this response because:I did upload a copy of my bank card with my name and card number on 9/24/2024 and I was told that verification was not received and went to the wrong department. The upload from 9/27/2024 was my second upload and a bank statement does not have your debit card on there for security reasons. Please stop finding reasons to keep my account suspended when I have given asked information.
Sincerely,
****** ******Business response
10/03/2024
Dear ******,
Your accounts have been re-instated. Thanks for providing the verification for your debit card ending in ****.
We know the temporary suspension of your account was frustrating and understand it can take time to review documents. Please understand we have our customers best interest in mind.
Thank you for being a customer and we hope this resolves your concerns.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(AE)
(13211)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Initial Complaint
09/23/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I was approved for a premier bank card. Credit card and my initial card did not come in the mail within the allotted time. Frame, so I had to call customer service. And they had to issue me a new card. Unfortunately, so I wouldn't have to wait 14 businesses to get the second card. I had to pay a $35 Express fee for the car to be armed delivered within 3 to 4 businesses. I didn't think that it was appropriate for me to pay the $35 fee considering the fact that the original card never came in the mail.Business response
09/24/2024
RE: First PREMIER Bank credit card account ending in ****
Dear *******
This is in response to your concerns regarding a refund for the express delivery fee.
As a courtesy, we credited $35.00 for the express delivery fee.
Your online application was received August 10, 2024, and a credit card was requested the following day. We apologize you did not receive it.
We spoke with you on September 3, and you requested a new credit card be sent express delivery and agreed to the fee. On September 6, we received the original credit card returned from the post office.
We appreciate you being a customer and hope the adjustment is helpful. If we can be of further assistance, please call Customer Service at *************
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13171)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
09/24/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
When will the credit be posted to my account?
Sincerely,
****** *****Initial Complaint
09/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
When you actually get this credit card it's doesn't explain itself on cash back but on there website it says different like you can have multiple cash back but when I call they said I only have 6.00 cash back left it doesn't explain it self and even when they mail it out to it doesn't say anything about fees or cash back at allBusiness response
09/20/2024
Dear *******:
In our research we confirmed we billed the fees correctly, and clearly explained these fees and how they are billed. This information was included with your credit card when you opened the account in June 2024. Please refer to the section labeled “Obtaining a Cash Advance” on your credit card contract for more information.
Your account allows 10% of the available credit limit for a cash advance for the first 90 days. Recent cash advance attempts were declined because they exceeded the total cash advance limit.
The maximum number of cash advance authorizations we allow in a day is five and you cannot exceed your current available credit.
We hope this information is helpful. If you wish to close your account or have any further questions or concerns, please call Customer Service at ***************
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(bp)
(13133)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Initial Complaint
09/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I see victim of identity theft over the past few years I have had several credit cards opened in my name that I was unaware of and they were sent to a prior address. I had this investigated Premier bank card investigated, and it was indeed identity that I asked for the money that was taken out of my account to be returned, and they are now trying to make me jump through hoops to get money that is mine returned to me where it belongs I at first was not even aware of this account then I was not even aware that it was paid upon further investigation. I realize that not only was it paid, but I do believe it was overpaid. They have lied about this, but either way it was paid at least to the tune of 2196.43 Out of my account and I want my money back I am a struggling single mother and I cannot just afford to pay accounts that have nothing to do with me. I have their emails stating this is a confirmation keep this for your record however, they are not allowing that has proof of payment. I also have where the money has came out of my account, but they keep on wanting me to jump through hoops after hoops just to get my money back and I have still yet to have it back. I want my money back now. I want my money back now. !Business response
09/18/2024
RE: First PREMIER Bank credit card accounts ending in ****
Dear ********
This is in response to your request for a refund for payment on the account that was opened due to identity theft.
We responded to these concerns through the Consumer Financial Protection Bureau on March 29 and July 30. Here is an overview:
Because the account was reported fraudulent and you were found not liable, proof of payment(s) is required before a refund can be issued. We will not accept the screenshots you are providing in your complaints. We need to receive the following:
Proof of Payment – A front and back copy of a check or a bank statement(s) containing your name and account number reflecting the payment(s).
Proof of Identity – A clear copy of your driver’s license or other picture identification with signature.
You can send this information to the address below or submit it through the Better Business Bureau (BBB).
Thank you in advance for providing us with the requested documents. Our decision will not change until the appropriate documents are received and reviewed.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(AE)
(13132)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Business response
09/23/2024
Dear ********
We recognize your frustration and understand that the information you provided reflects payments made to the First PREMIER Bank credit card account that was found to be fraudulent. The information shows that payments were scheduled, but not that they cleared the bank or that the bank account is in your name.
As previously explained, we need specific documentation before we can initiate the process for a refund. This documentation needs to clearly show that the payments were made from an account that belongs to you.
We understand you may choose to pursue legal action against First PREMIER Bank.
This response to your inquiry does not constitute an admission to any allegation, or a waiver of any rights on the part of First PREMIER Bank or PREMIER Bankcard, LLC.
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(AE)
(13147)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
09/25/2024
i will be filing a court case on this matter i know 100% ill get what im owed and more through the court so they would have been better off paying me now but their loss my win.Initial Complaint
09/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Last month they charged me 60.00 and a 28 check return fee and ****** me to pay the 60.00 and monthly fees and a interest charges on cash back I only did 1 time and interest charges on purchases and said I didn't have to pay until October but I repaid again this month and now they want more money next month this is a fraudulently credit card companyBusiness response
09/13/2024
RE: First PREMIER Bank credit card account ending in ****
Dear *******:
This is in response to your complaint in which you shared concerns regarding fees and your account balance.
We are sorry to hear you were not satisfied with our product and understand our cards do not fit everyone's financial situation. Like most credit cards, ours do have fees associated with them.
By opening a credit card with First PREMIER Bank, you accepted the terms of the account. This includes accountability for fees and interest. The fees were disclosed to you at the time of application and on the card carrier that came with your credit card.
The monthly minimum payment on your account is $30.00 or 7% of your account balance, whichever is higher. The minimum payment is the minimum amount required to keep your account current and to avoid a late fee, this is not the amount owed to avoid interest.
As your credit card contract explains, a minimum payment will be due monthly until the account is closed and the balance is paid to zero.
Since we did not receive a payment by your August due date (2nd of each month), your account was $30.00 past due, resulting in a $60.00 minimum payment due by September 2.
A late fee is charged when the minimum payment is not received by the cutoff time on the due date; therefore, you received a $28.00 late fee for the missed payment in August. We credited this to your account as a courtesy.
A monthly fee is billed for keeping an account open under our credit card program.
Interest charges are assessed each month there is a balance carried over from the previous month. When the new balance on your statement is paid in full on or before the due date, no interest is charged on purchases. The interest rate on your account is 36.0 %.
The Return Item Charge is assessed when a payment is returned by the cardholder's bank after all attempts to represent the payment are exhausted. You were charged a $28.00 return item fee on August 15, because your payment of $45.00 from August 7 was returned by your bank.
No refund is due.
We hope this information is helpful. If you have any further questions or concerns regarding your account, our Customer Service Team is available at ***************
Sincerely,
Office of the President
Business Communications
PREMIER Bankcard, LLC
** *** ****
Sioux Falls, SD 57117-5114
(crc)
(13114)
PREMIER Bankcard, LLC is a registered Member Service Provider for First PREMIER Bank.Customer response
09/16/2024
Whatever I don't understand your response and refuse to argue with you too
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Contact Information
Customer Complaints Summary
1,090 total complaints in the last 3 years.
281 complaints closed in the last 12 months.