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          Metro Plumbing Heating & Air has 1 locations, listed below.

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            Business ProfileMetro Plumbing Heating & Air

            Septic Tank Contractors
            BBB accredited business

            Contact Information

            8988 Fuller Rd

            Chattanooga, TN 37421-4437

            Get Directions
            Visit Website
            (423) 855-0967

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/21/2011

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company specializes in plumbing, septic, heating and cooling services. 

            Business Details

            Location of This Business
            8988 Fuller Rd, Chattanooga, TN 37421-4437
            BBB File Opened:
            12/18/1990
            Years in Business:
            36
            Business Started:
            12/1/1988
            Business Started Locally:
            12/1/1988
            Business Incorporated:
            2/29/2000
            Accredited Since:
            12/21/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MP209793 for this business, issued by Secretary of State/GA. The expiration date of this license is 11/30/2024.

            These agencies may include:

            Secretary of State/GA

            315 West Tower 2 Martin Luther King, Jr. Dr

            Atlanta GA 30334

            (478) 207-2440

            BBB records show a license number of 42998 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 11/30/2024.

            These agencies may include:

            Department of Commerce & Insurance/TN

            500 James Robertson Parkway, Davy Crockett Parkway

            Nashville TN 37243

            (615) 741-2241

            BBB records show a license number of LPM-0000297 for this business, issued by CIty of Chattanooga - Board of Plumbing Examiners. The expiration date of this license is 6/30/2025.

            These agencies may include:

            CIty of Chattanooga - Board of Plumbing Examiners

            1250 Market Street Suite 1000

            Chattanooga TN 37402

            (423) 757-5105

            BBB records show a license number of LPJ-0000628 for this business, issued by CIty of Chattanooga - Board of Plumbing Examiners

            These agencies may include:

            CIty of Chattanooga - Board of Plumbing Examiners

            1250 Market Street Suite 1000

            Chattanooga TN 37402

            (423) 757-5105

            Type of Entity:
            Corporation
            Alternate Business Name
            • Metro Sewer and Drain, Inc.
            Business Management
            • Mr. Mark W. Hardin, Owner
            • Ms. Kelly Hardin, Vice President
            • Mr. Drew Hardin, Vice President
            Contact Information

            Principal

            • Mr. Mark W. Hardin, Owner

            Customer Contact

            • Mr. Mark W. Hardin, Owner
            • Ms. Kelly Hardin, Vice President
            • Mr. Drew Hardin, Vice President
            Additional Contact Information

            Fax Numbers

            • (423) 499-8706
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/22/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I really hate to do this, but I feel as I should post this as a forewarning to other potential customers. I hired metro plumbing to install two brand new units to the cost of a little over 20,000 dollars. I've had the new units maybe 6 months or so and have already had to have metro return to my address on at least 3 separate occasions to fix one thing or another. It's disappointing that I have been told the guys who originally worked on this job have all been let go from metro due to poor work performance among other issues. It seems that a company that charges that much would vet potential employees a bit more before sending them to a person's house. The only good thing is an employee named **** who continuously has to come back to my house to fix one thing or the other. After investigating metro it appears this is a common occurrence. Price gouging and lousy work.
            Read More
            Read 5 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nelson L

            08/22/2024

            Had Metro come to give me estimates to repair a drain field for my septic. I got an estimate of over $3000 for a repair, for which I paid half down ($1600). They came, dug up two of the field lines, and punched a hole in one to see how the fluid drained down. They then stated the field line was no good, and they couldn't do anything except replace field lines. They covered up the digs, not patching the hole they made, actually wanted to charge me more for the dig and to be told they couldn't do anything. They then let it go for what I had already paid. I SHOULD HAVE gotten a refund. They didn't actually fix anything. They then proceeded to give me 3 tiers of estimates- 15k, 20k, and 25k, to lay new field lines. Oh yeah, they wanted 3 days to complete the work. After a week, I had septic overflow coming up through a hole in the ground where they punched a hole in the drain pipe. I called ****** ****** *** *****. *** came out and gave me an estimate of $3400 to repair the drain field. He came out and in about 3 hours, hooked a new drain line to the bottom 3 fields to bypass the clogged bad 2 lines further up the yard. All is draining and working properly- at a savings of tens of thousands of dollars, and 3 hours time. Use ******, not Metro. All Metro is interested in is markups and upsells. WAY OVERPRICED. I should get a refund because they did not do anything, just pocketed my $1600.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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