Business ProfileforNissan North America, Inc.

Nissan reached out to me about a voluntary IPDM recall I needed done on a 2023 Nissan Rogue SV we recently purchased. I take it to my local Nissan dealership, ******* Nissan ****** in *********, ** to do recall and have routine maintenance done. (CVT fluid change) upon picking my vehicle up, my dashboard lights up with check engine, battery light and my remote start wont work. I call dealership and they have me bring it in and do a diagnostic. They tell me I need to replace the air shutter. I make a claim with Nissan consumer affairs because my vehicle had no issues prior to taking it in, they deny my claim and I pay $1,500 out of pocket. Last Thursday I pick my vehicle up after 2 weeks of dealership having it and no sooner than I leave the lot, the dashboard lights back up. I return it and now theyre telling me its another $2,000 to fix it for a TCM valve body. Nissan has done nothing to fix this situation. I have been a loyal Nissan customer for years. I have 5 *********************** currently and at this point, I do not ever see me using their vehicles or services ever again. This entire process has been a very negative experience and I am now a believer Nissan does not care about their customers or integrity. They need to make this right!