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          Testerman Restoration - Ben Testerman Construction has 1 locations, listed below.

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            Business ProfileTesterman Restoration - Ben Testerman Construction

            Fire and Water Damage Restoration
            BBB accredited business

            Contact Information

            104 Land Oak Rd

            Knoxville, TN 37922-2010

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            Email this Business
            (865) 691-1169

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            Customer Reviews

            2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/22/2015

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            104 Land Oak Rd, Knoxville, TN 37922-2010
            Email this Business
            BBB File Opened:
            1/21/2015
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Started Locally:
            1/1/1989
            Accredited Since:
            1/22/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 000619221 for this business, issued by Secretary Of State (corporate Division)

            These agencies may include:

            Secretary Of State (corporate Division)

            312 8th Ave N.6th Floor

            Nashville TN 37243

            (615) 741-2286

            https://sos.tn.gov/

            BBB records show a license number of 29111 for this business, issued by Contractors Licensing Board. The expiration date of this license is 3/31/2025.

            These agencies may include:

            Contractors Licensing Board

            500 James Robertson Parkway, #110

            Nashville TN 37243

            (800) 544-7693

            https://verify.tn.gov/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ben Testerman, Owner
            • Tamara Queen, Accounting Manager
            Contact Information

            Principal

            • Mr. Ben Testerman, Owner

            Customer Contact

            • Mr. Ben Testerman, Owner
            • Tamara Queen, Accounting Manager
            Additional Contact Information

            Fax Numbers

            • (865) 539-6619
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We had our roof replaced through insurance in the fall of 2019. The company selected subcontracted the roofing to another company. This individual was nice but completed the job practically by themselves with a broken arm. Less two years later we notice water intrusion in the area that had been repaired. We were having gutter updates when the company provided examples of how everything was installed incorrectly. We've been in "contact" with the restoration company off and on since August with to no avail. A unaffiliated third party company relayed the following: 1. The panels are 1.5 to 2 inches too long, keeping water from shedding properly into the gutters. 2. No drip edge was installed at the eaves. This leaves the decking (OSB) open to the elements (and, in time, water damage). It also keeps water from consistently shedding into the gutters. 3. No closures we're installed at the eaves. This leaves "gaps," as you referred to them, between the bottom of the ribs and the top of the decking.
            Read More
            Read 1 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            JAMES B

            09/12/2024

            Yes I called up here trying to get some information on a house that they built the receptionist was not only very rude but she hung up on me. I don't appreciate that and I don't think Ben Testament would appreciate the fact that he hasn't employed that treats somebody that way. And if they would like to contact me they can contact me

            Testerman Restoration - Ben Testerman Construction Response

            09/16/2024

            This gentleman called concerning a house that had restoration work done in 2013.  I advised him that we only keep records for 7 years, and I did not have any information for him.  He stated the home was located in Seymour and had fire damage in 2013, the elderly woman who owned it had passed and he acquired the home.  He said a home inspector was questioning the foundation and that "I needed to send one of my people to look at it and write a letter stating it was fine".  I explained that first of all I did not "have people" he would need to call an engineer to look at it.  He made this comment at least 5 times, no matter what I said he would not take NO for an answer....I tried numerous times to explain, that we only build new construction, since Covid and that Knox County does all of our inspections.  I do not have an engineer on staff.  He still continued to argue that I needed to send someone to just look at it and write him a letter.  I told him to have a good day and hung up the phone.  I am not the receptionist, but the office manager.
            Read 4 More Customer Reviews

            Local BBB

            BBB of Greater East Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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