Business ProfileforFirst Horizon
At-a-glance
Customer Complaints
73 complaints closed in last 3 years
33 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 165 Madison Ave Fl 7, Memphis, TN 38103-2741
- BBB File Opened:
- 1/1/1948
- Years in Business:
- 161
- Business Started:
- 1/1/1864
- Accredited Since:
- 9/1/1997
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- First Horizon Bank Credit Card Service Center
- First Horizon Equity Lending
- First Horizon Money Center
- Contact Information
Principal
- Mr. Bryan Jordan, CEO
Customer Contact
- Mr. David T. Popwell, President, Specialty Banking
- Ms. Tammy LoCascio, Chief Human Resources Officer
- Mr. Todd Jones, EVP, Specialty Banking
- Ms. Annetta Adams, Customer Solutions Supervisor
- Mr. Bryan Jordan, CEO
- Mr. Bo Allen, Regional President
- Additional Contact Information
Fax Numbers
- (901) 681-2578Primary Fax
- (901) 257-6227Other Fax
Phone Numbers
- (800) 489-4040Other Phone
- (901) 543-4778Other Phone
Email Addresses
- Primary
Website Addresses
- (901) 681-2578
Customer Complaints
73 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
30 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dana P
5 stars11/19/2024
First Horizon Response
11/20/2024
Hi **** *******,
Thank you for reaching out. We are happy to hear that you've had a positive experience. Feedback like yours helps us to continue providing exceptional customer **********************, and we look forward to assisting you again in the future.
Sincerely,
First Horizon Bank
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