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Find a Location

Ford of Murfreesboro has 1 locations, listed below.

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    Business ProfileforFord of Murfreesboro

    Auto Financing

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    The company offers the sale of new and pre-owned vehicles, parts, service and collision repairs.


    Business Details

    Location of This Business
    1550 NW Broad St, Murfreesboro, TN 37129-1709
    BBB File Opened:
    6/3/2011
    Years in Business:
    13
    Business Started:
    5/1/2011
    Business Incorporated:
    2/18/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ford Lincoln of Murfreesboro
    • TT of F Murfreesboro, Inc.
    • Quicklane
    Business Management
    • Mr. Terry R. Taylor, President
    Contact Information

    Principal

    • Mr. Stephen Wells, General Manager

    Customer Contact

    • Mr. Terry R. Taylor, President
    • Mr. Stephen Wells, General Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    18 Customer Complaints

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    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa E

    1 star

    05/15/2024

    !!! SCAM ALERT!!! First off let me start out by saying the sales guy, whose name won’t be mentioned, was super nice and very humble. I was informed the car I was interested is was previously owned by one of the managers wives and she traded up and that’s how they got it. It was in excellent condition and very low miles for a five year old vehicle. I’ve been in my car for 10 years, used it as a work vehicle and it’s pretty run down so I needed something new that I could depend on now that I’m no longer in the same position of using my car for work. I checked my credit report before I came in, I Monitor it regularly. So I knew I had taken a point hit due to previous vehicle repairs a couple weeks ago I had put on my credit card. However, after test driving the car and asking to move forward with looking at their financing options, things took a turn. Up walks Luis P***, the ***** wanna be look alike sales manager. He informs me my credit score is over 100 points lower than it actually is. And that if I want financing, I’d have to come up with more money down and take the high interest finance offer. I told him that is not correct because here is my actual score I just pulled same day through same bureau. I had all three reported scores and fico was actually higher. He was just pulling ********, so I showed him my same score I had on ********. That’s when he got really offensive waving his hands around, insisting he was sympathetic to my “situation”. Why scam me? The car is straight profit for the dealership, because it was probably already a write off. But how can they turn an even bigger profit? Well lie to me and make me think my credit was worse than it is, demand more money down (cash) and then get the kick back from the finance coming on the high interest loan. I would just stay away from these fools, specifically Luis P***. I have pics and a the conversation recorded where he said he couldn’t provide proof of where he got my credit score.

    Local BBB

    BBB of Middle Tennessee

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