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Find a Location

The General Insurance has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The General Insurance

      2636 Elm Hill Pike, Suite 510 Nashville, TN 37230

      BBB Accredited Business
    • The General Insurance

      2636 Elm Hill Pike, Suite 510 Nashville, TN 37214

      BBB Accredited Business
    • The General Insurance

      PO Box 305076 Nashville, TN 37230-5076

      BBB Accredited Business
    • The General Insurance

      2270 Romig Road Akron, OH 44320

    • The General Insurance

      6000 American Pkwy Madison, WI 53777-0001

    Business ProfileforThe General Insurance

    Auto Insurance
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    To avoid delays, please include 1.) Policy #, 2.) Date of loss, 3.) Claim # and, 4.) Name of Insured
    on Step 2 of the form when submitting your complaint.

    At-a-glance

    Customer Reviews

    3.38/5stars

    Average of 301 Customer Reviews

    Customer Complaints

    255 complaints closed in last 3 years

    85 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/9/2005

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to information supplied by the company, it offers variety of insurance services.

    Business Details

    This is a multi-location business.

    Find a Location

    The General Insurance has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The General Insurance

        2636 Elm Hill Pike, Suite 510 Nashville, TN 37230

        BBB Accredited Business
      • The General Insurance

        2636 Elm Hill Pike, Suite 510 Nashville, TN 37214

        BBB Accredited Business
      • The General Insurance

        PO Box 305076 Nashville, TN 37230-5076

        BBB Accredited Business
      • The General Insurance

        2270 Romig Road Akron, OH 44320

      • The General Insurance

        6000 American Pkwy Madison, WI 53777-0001

      Location of This Business
      2636 Elm Hill Pike, Suite 510, Nashville, TN 37230
      BBB File Opened:
      12/30/1987
      Years in Business:
      36
      Business Started:
      12/30/1987
      Business Started Locally:
      12/30/1987
      Business Incorporated:
      12/30/1987
      Accredited Since:
      6/9/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • The General Automobile Insurance Services, Inc.
      • Permanent General Assurance Corporation
      • A-1 General Insurance Agency, Inc.
      Business Management
      • Ms. Karen Davis-Clare, Director
      • Ms. Dawn Dale, Manager
      Contact Information

      Principal

      • Ms. Karen Davis-Clare, Director

      Customer Contact

      • Ms. Karen Davis-Clare, Director
      • Mrs. Gay Simpkins, Legal Assistant
      • Ms. Dawn Dale, Manager
      Additional Contact Information

      Fax Numbers

      • (615) 744-1824
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Auto insurance

      Customer Complaints

      255 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      301 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica S

      5 stars

      11/18/2024

      They gave us insurance after we’d lost our license and my husband had a horrible driving record. The price was pretty reasonable.

      The General Insurance Response

      11/19/2024

      Dear ******* *****, We have received your BBB Customer Review and want to thank you for taking the time out to share your experience with us. The General strives to provide excellent service to all our customers and is pleased to hear we have met your expectations. If you should need further assistance with your policy please feel free to reach out to our Customer Service Department at the number provided below. Sincerely, The Customer Concern Response Team The General® P.O. Box 305195 Nashville, TN 37230-5195 800.280.1466

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

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