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Find a Location

American Insulation LLC has 1 locations, listed below.

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    Business ProfileforAmerican Insulation LLC

    Insulation Materials

    Additional business information

    Additional Info:
    American Eagle Builders Supply Inc is a sister company.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 Crowley Rd, Arlington, TX 76012-3411
    BBB File Opened:
    1/23/2009
    Years in Business:
    15
    Business Started:
    12/2/2008
    Business Started Locally:
    12/2/2008
    Business Incorporated:
    12/2/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Matthew B Hines, Owner
    • Ms. Ashley Hines, COO
    Contact Information

    Principal

    • Mr. Matthew B Hines, Owner

    Customer Contact

    • Ms. Ashley Hines, COO
    Additional Contact Information

    Fax Numbers

    • (817) 588-2058
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh R

    1 star

    07/20/2022

    They buy 5 star reviews upon completion for "a discounted price for install and leave us a 5 star review" along with apply "same day" discounts. Also, must have your SO in the household present. Initially had a good sales pitch and a product I was looking for. Unfortunately due to some circumstances out of my hands (COVID quarantine, medical issues, family emergencies, their equipment getting stolen, their equipment malfunctioning onsite, terrible communication and poor follow up), scheduling took a while and was continually pushed back over a year. On top of this I had large emergencies related to the house that required my full financial attention (foundation repair, AC replacement, roof repair, and bathroom repair/replacement) and asked to cancel my agreement/contract multiple times due to this and was willing to pay a fee. They kept saying no and would "work with me and just pushing back installation until I was ready" yet they kept calling and saying they had me scheduled when I gave them no indication I was ready to do so. I have contacted my lawyer for possible recourse.

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