Business ProfileforVandergriff Honda

Vandergriff Honda lost my business PERMANENTLY due to (1) highly questionable business practices, (2) unprofessionalism, and (3) complete lack of integrity Issue 1 My 2010 Honda Accord (130K) had the check engine light come on 4x in <9 months. ****************** failed to figure it out. They had me keep replacing expensive parts. I spent thousands cumulatively Issue 2 Materially questionable business practices As a result, I asked them to give me a quote to buy my car outright (this was in writing to my service advisor) and verbally to my sales POC. Given my disappointment with Honda as a brand, I was not ready to buy a new car and wanted an outright estimate. They originally came in at $2500, which was insulting Market value of the car (Source: **************************** is $5.8K-6.3K. The suggested repair was $1580. To be conservative, I will say the car was worth $5.8 minus the the $1.6K repair = $4.2K MV. Market comps range: $8.3K same car with 170K miles to $10K same car with ~90K. Estimated market resale post repair is ~$9K. At $4.2K that is >50% profit margin for the dealer After explaining this to my contact, he spoke to ******* *** and ******* bumped the outright offer on the car to $5K. I told ***** "deal," but that it would take ~2 hours for me to get the title from home to the dealer Upon arrival, ******* changed his mind and said he would only give $2.5K for the car, RE-TRADING THE DEAL AFTER I DROVE 2 HOURS to complete the transaction. This was the first major issue. Then, ******* claimed that he thought it was a trade in. ******* then tried to gaslight me and say that I miscommunicated, but, I can prove it. I don't doubt there was a miscommunication, but it was internal within Vandergriff Issue 3 Adding insult to injury *******/Vandergriff returned my car with a thick layer of tree sap all over it. For those that don't know, tree sap canNOT be removed in a traditional car wash AND it destroys the paint if left on too long