We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Vanguard Kia of Arlington has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Vanguard Kia of Arlington

              Arlington, TX 76018

            • Vanguard Kia of Arlington

              2700 N Interstate 35E Carrollton, TX 75007-4407

            • Vanguard Kia of Arlington

              3314 Texoma Pkwy Sherman, TX 75090-1914

            Business ProfileVanguard Kia of Arlington

            New Car Dealers
            Multi Location Business

            Contact Information

            Arlington, TX 76018

            Visit Website
            (817) 375-2700

            Customer Reviews

            1.31/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Vanguard Kia of Arlington has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Vanguard Kia of Arlington

                Arlington, TX 76018

              • Vanguard Kia of Arlington

                2700 N Interstate 35E Carrollton, TX 75007-4407

              • Vanguard Kia of Arlington

                3314 Texoma Pkwy Sherman, TX 75090-1914

              Location of This Business
              Arlington, TX 76018
              BBB File Opened:
              9/25/2019
              Years in Business:
              67
              Business Started:
              12/2/1957
              Business Incorporated:
              2/19/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Vanguard Auto Group, LLC
              • Kia of Arlington
              Business Management
              • Mr. John C. Late, Managing Member
              • Ms. Hillary Olivieri, Sales Director
              • Mr. Davin Tsan, General Manager
              Contact Information

              Principal

              • Mr. John C. Late, Managing Member
              • Ms. Hillary Olivieri, Sales Director
              • Mr. Davin Tsan, General Manager

              Customer Contact

              • Ms. Hillary Olivieri, Sales Director
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/08/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Unanswered
              May 7, 2024. I contacted Vanguard and ********** at about 9 AM in the morning. With an Approval from my bank to purchase a $****** Truck I spoke to the finance manager in the preowned department His name was *******, And he told me that I couldnt buy the truck for ****** In my bank, had to give him ****** After he added hidden fees, such as reconditioning fees Which was $2500 .. I did not want to pay the extra money. He refused to sell the truck and told me I could buy the truck unless I find the dealership, but I already have an approval from my bank so I didnt understand. So I have to go back-and-forth with my bank They agreed, even though I didnt Because I felt like I was being robbed Then I called the dealership, and ******* told me He would sell me the car unless I finance the dealership
              Read 23 More Complaints

              Customer Reviews

              13 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Herbie M

              11/11/2024

              I have been doing business with Vanguard *** for years. Always respectful. Always got fair deal. Great service department.

              Vanguard Kia of Arlington Response

              11/12/2024

              Hi! 

              Thank you so much for your 5 Star review!  We appreciate you and your continued business! 

              Read 12 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.