Business ProfileforAmerican Campus Communities

I have been living at Suites at ***** since fall of 2023. Because of how early leasing is, I ended up resigning before I realized the issues there are here (like extreme levels of noise in the courtyard the office refuses to do anything about, and people parking over the line into my parking spot so that I cannot fit my car into the space-office also refused to do anything about that and they were extremely rude when I brought it up nicely). Also, over the summer I lived alone in the apartment, so I made a request that the leasing office give me specific times (or at least specific days) if they were going to be inside my apartment (which they entered way more often than they needed to considering only one roommate moved out) because for personal reasons, living alone as a female and constantly walking out to see strangers in my apartment gave me bad anxiety. They just said too bad we can come whenever we want and we are not going out of our way to do that.I am paying an increased rate this year for an apartment that isn't even secure. The garage door has been open all year and the door to get into the building from there is not locked, so anyone can come into the building. The car next to me got broken into last night. A secure building with secured parking is one of the main reasons I was willing to pay as much as I do for my apartment ($100 a month for parking). My roommate's car got towed from its correct spot with no email/call from the office, when she asked them about it they were mean to her until she threatened legal action.I want part of my rent back because I don't feel safe in my home and I am not getting what was advertised. Building is unlocked 24/7, cars are not safe, and the office people are rude(not sure why bc every time I go there they are just watching tiktocs on their phones). I would be willing to privately discuss the numerous issues the residents are having here with corporate if they were interested in hearing what is going on here.