Business ProfileforMood Media

I am the ** (Independent Owner/Operator) of the ** Bayshore Grocery Outlet in *************. I opened my Grocery Outlet in April 2021 with Mood Media. We had poor service and just did not want to do business with them anymore. We canceled the service on Feb 13, 2024. On Feb 16, 2024 we received an email that they were going to set the cancellation date for March 31, 2024. Effectively forcing us to pay for an extra month of a service we are not using. Today (July 29, 2024), I received an email from their customer service manager who said she was reviewing accounts and found we have not paid for March 2024. We were immediately threatened with collections on this issue. My issue is with this business forcing us (and probably all other customer) to pay for a service that they are not using. Most people would probably just pay the $30.34 that they are trying to force us to pay them. I just have a problem with something that is just wrong like this. I would love to have some help shutting down this immoral and hopefully illegal business practice. If you look through their yelp reviews they have nothing but 1 star reviews. I'm sure google reviews are similar but could find them. In short I don't want to pay them our of principal, but even more importantly I want to stop them from doing this to other people who will not push the issue as far as I will. Thank you.