Business ProfileforA Plus Transmission Specialists

The experience I had with *************************** was the first in my life to drive me to the BBB and write a bad review. There isn't enough space to explain fully what happened, but what matters is that I make it known that ***** wasn't professional and treated me badly. He was nice when I dropped off, but failed to be detailed in writing down what vehicle issues I was bringing to his shop despite me asking if he wanted me to write them down. When he called after the inspection, the first thing he said was that there was nothing wrong with my car. This frustrated me because I had already spent $180 somewhere else where they "fixed" my car, but the problems were still there. When I tried to explain my frustration even telling him it was not personal toward him, he kept cutting me off, told me to calm down, and wouldn't let me speak. I was driving after just flying to another state at the time of the call, so I hung up. He called back, continued to treat me like I was the rudest person ever, and then ended up hanging up on me after not letting me speak again. When I tried to pick my vehicle up and avoid paying for a service that was horrible, he got mad and refused service, holding my car hostage. After seeing that he would not budge on the inspection fee, I agreed to pay but he still refused to release my car. He then called the police to have them arrest me or issue a trespassing charge. When the police arrived, he was rude to them as well because they didn't immediately throw me out and demanded for their supervisor to come or he wouldn't speak to them. I never once yelled, cursed, or harassed him. I was definitely rude to him and told him he has issues for treating someone like this and refusing to give them their car, AFTER he had already called 911 and refused to even speak to me about my car. Just sat in his chair looking at me and smirking. I was appalled. The police were rolling their eyes behind his back the entire time and advised me to go to the BBB. Don't go here