Business ProfileforProgressive Protection Security Systems, Inc.

I give Progressive a 5++ star rating if there is such a thing as that. The company is professional, courteous, patient and thoughtful from top to bottom.In 2016 had enlisted their services to replace a security system installed when our home was built. The owner of the company came to my home and determined what needed to be done to complete the job. I was impressed then and throughout the years with them i have never had a problem that they did not resolve right away or a call or email go unanswered.on a visit to upgrade my doorbell camera, **** and I spoke about upgrading my system. He explained all the improvements made since my initial installation. after about 55 changes (all by me) we finally got the job done.Through out this whole process the office staff was wonderful to work with and the technician was also.The wonderful office staff worked relentless with me to get my hardware tested and the many revisions made by me. They were never disturbed or short tempered no matter how many times they went over a particular issue.It took two days before a light bulb went on and i finally got the last bit of info they were helping me with. I must say that they are a very, very special group and this and exceptional organization with the staff it has put together.the upgrade was better than expected. This is without any doubt the very best security company available anywhere in our area and possibly the state. It put the big name brand celebrity endorsed companies to shame. Highly, highly recommend Progressive Protection.