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          Find a Location

          Securus Technologies, LLC has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSecurus Technologies, LLC

            Government Contractors
            Multi Location Business

            Contact Information

            4000 International Pkwy

            Carrollton, TX 75007-1951

            Get Directions
            Visit Website
            (972) 277-0300

            Customer Reviews

            1.04/5

            Average of 90 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            553 complaints closed in last 3 years

            160 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Securus Technologies, LLC has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              4000 International Pkwy, Carrollton, TX 75007-1951
              BBB File Opened:
              2/1/2000
              Years in Business:
              27
              Business Started:
              8/22/1997
              Business Started Locally:
              9/4/1997
              Business Incorporated:
              8/22/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • Securus Correctional Billing Services
              • Securus Technologies Holdings, Inc.
              Business Management
              • Mr. Lonnie Golden, Service Manager
              • Mr. Dave Abel, President/CEO
              Contact Information

              Principal

              • Mr. Dave Abel, President/CEO

              Customer Contact

              • Mr. Lonnie Golden, Service Manager
              • Mr. Dave Abel, President/CEO
              Additional Contact Information

              Fax Numbers

              • (972) 277-0714
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              553 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/12/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I purchased a tablet (JP6S) and it doesn't work.
              Read 552 More Complaints

              Customer Reviews

              90 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              LR S

              11/17/2024

              A business that unfairly treats and profits off of incarcerated individuals and their families and charges for services that are not authorized. Customer ********************** representative was extremely disrespectful, unprofessional I have been hung up on mid-sentence while respectfully asking for clarification on billing or for assistance. It's rare to even be able to speak to a representative and the supervisor refuses to answers calls.
              Read 89 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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