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Find a Location

Robertson Pools, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Robertson Pools, Inc.

      569 S Coppell Rd Bldg A Coppell, TX 75019-3904

      BBB Accredited Business
    • Robertson Pools, Inc.

      561 S. Coppell Road Coppell, TX 75019

      BBB Accredited Business
    • Robertson Pools, Inc.

      10475 Preston Road Frisco, TX 75033-3902

      BBB Accredited Business

    Business ProfileforRobertson Pools, Inc.

    Pool Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1987

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Robertson Pools, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Robertson Pools, Inc.

        569 S Coppell Rd Bldg A Coppell, TX 75019-3904

        BBB Accredited Business
      • Robertson Pools, Inc.

        561 S. Coppell Road Coppell, TX 75019

        BBB Accredited Business
      • Robertson Pools, Inc.

        10475 Preston Road Frisco, TX 75033-3902

        BBB Accredited Business
      Location of This Business
      569 S Coppell Rd Bldg A, Coppell, TX 75019-3904
      BBB File Opened:
      4/1/1987
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Started Locally:
      1/1/1986
      Business Incorporated:
      4/4/1986
      Accredited Since:
      4/1/1987
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Ms. Sylvia Robertson, E.V.P.
      • Mr. Dave Campbell, General Manager
      • Mr. Ronald Robertson, President
      Contact Information

      Principal

      • Ms. Sylvia Robertson, E.V.P.
      • Mr. Ronald Robertson, President

      Customer Contact

      • Ms. Sylvia Robertson, E.V.P.
      • Mr. Dave Campbell, General Manager
      • Mr. Ronald Robertson, President
      Additional Contact Information

      Fax Numbers

      • (972) 393-6244
        Primary Fax
      • (972) 355-0697
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Polly C

      5 stars

      02/26/2024

      I've read these reviews and I could not disagree more. Robertson Pools is one of the most well respected pool companies not only here the DFW area, but nationwide. They have been recognized in the top 10 pool companies over and over in ***************** for good reason.Last month discovered a large puddle in our yard and could not determine where it was coming from. My husband was out of town so I called Robertson Pools for some advice over the phone. I could not believe it when the president * ***** Mr. ******************** returned my call within minutes saying he was in our area and would be right over! He checked the area where the water was accumulating and determined a buried waterline had ruptured. He called his plumbers who came over within the hour to determine the exact location. The local plumbing company Robertson Pools uses was fast, efficient and the cost was well below another bid I obtained just to be sure (by about $2000)!While Robertson Pools did not build our pool, I have been more than pleased with the quick response time when we have issues. I have friends who did a complete remodel on their outdated pool in 2023 and it turned out magnificent. They had it done in the spring and said Robertson Pools worked quickly to have it ready for a wedding they were having in their backyard early summer.I am certain as with every type of build there are problems however I think with persistance and communication those problems can be easily solved. ********************s Pools has 2 locations in *** and I have actually gone in to their stores and seen both Mr. and Mrs. ******************** working every day and available for questions and concerns. BTW...I am neither employed by or paid for by Robertson Pools. I just believe in giving kuddos to good service and not just bad reviews.

      Robertson Pools, Inc. Response

      02/28/2024

      *****,Thank you for taking the time to share your experience with Robertson Pools! We look forward to assisting you in the future. Robertson Pools Management

      Local BBB

      BBB serving North Central Texas

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