Business ProfileforParanologies, LLC
Additional business information
~ Paranologies, LLC has not sent items purchased to consumers;
~ Paranologies, LLC uses misleading Customer Service responses regarding reasons for failure to deliver;
~ and moreover, Paranologies, LLC implements Terms & Conditions changes to obfuscate inability to deliver purchased items and to refuse refunds.
On September 29, 2022, BBB sent Paranologies, LLC communication requesting the company's voluntary cooperation to respond to BBB's request for information.
While BBB did receive one response from Paranologies, LLC on September 29, 2022, as of October 27, 2022, the business has failed to address BBB's inquiry.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3516 Glenview Drive, Corinth, TX 76210
- BBB File Opened:
- 11/16/2017
- Business Incorporated:
- 12/6/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Jeromy Jones, Owner
- Contact Information
Principal
- Mr. Jeromy Jones, Owner
Customer Contact
- Mr. Jeromy Jones, Owner
- Additional Contact Information
Phone Numbers
- (940) 435-3957Other Phone
- (940) 435-3984Other Phone
Email Addresses
- Primary
- (940) 435-3957
Customer Complaints
20 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Terry M
1 star04/24/2022
Paranologies, LLC Response
04/25/2022
What Happened??
In 2020 Paranologies took a huge hit during the Pandemic. We could not ship, build, or get parts due to this. We could not pay our bills or refund any customers as well. It took everything we could do to not shut down and we appreciate all those that stood by us during all of this. We opted to not get any help from the Government and tried to stay afloat hoping that our parts (some that were manufactured overseas) would be available soon. The company that hosted our main site shut down as well and because of this we lost an estimated 120 orders that we can never find the information for. All we were offered from the company was a list of order numbers/names/and what product was ordered. It did not have on there whether or not it had been shipped/delivered or refunded unfortunately for us and our customers. Because of this we do not know exactly what orders are outstanding. We put out several bulletins along the way asking for your help and offered ways to get your product. There are still more orders outstanding out there and so we still need your help so we can not only get your order to you, but get caught up and open up fully again. We have seen your emails about order inquiries but we need you to please follow this process in order to build a database to get your orders built
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