Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Heritage Auctions has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHeritage Auctions

    Auctioneer
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.63/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2005

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Heritage Auctions is an experienced auction house. We service clients all over the world.

    Products & Services

    HA.com auctions buys and sells Fine Art, Coins, Currency, Comics, Sports, Historical, Jewelry and more. Over 50 categories including Estates.

    Business Details

    Location of This Business
    2801 W Airport Fwy, Dallas, TX 75261-4125
    BBB File Opened:
    7/17/1998
    Years in Business:
    51
    Business Started:
    1/1/1973
    Business Started Locally:
    1/1/1973
    Business Incorporated:
    11/19/2003
    Accredited Since:
    3/21/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • Heritage Numismatic Auctions, Inc.
    • Heritage Comics Auctions
    • Heritage Auctions Appraisal Services, Inc.
    • Heritage Rare Coin Galleries
    • Heritage Auctions, Inc.
    • Heritage Galleries & Auctions
    • Heritage Sports Collectibles Auctions
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Steve Ivy, CEO
    • Mr. Paul R. Minshull, COO
    Contact Information

    Principal

    • Mr. Paul R. Minshull, COO

    Customer Contact

    • Mr. Greg J. Rohan, President
    • Mr. Steve Ivy, CEO
    • Mr. Paul R. Minshull, COO
    • Mr. Richard Brainard, General Counsel -Arb Contact
    • Mr. Michael R. Haynes, Secretary
    Additional Contact Information

    Fax Numbers

    • (214) 520-6968
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taryn S

    1 star

    08/29/2024

    I never received payment for a piece I sold with them. They took my money and did not explain. Hopefully, this will get resolved here.

    Heritage Auctions Response

    09/09/2024

    Dear *****,Thank you for your feedback. I'm sorry to hear that you were disappointed by your recent experience. We take these concerns seriously and always strive to provide clear communication and resolution.I wanted to follow up regarding the settlement payment you mentioned. As explained in our previous emails, your settlement was applied to an outstanding invoice. Your Consignment Director also reached out to you, and we hope that we have answered all of your questions and concerns. Additionally, we tried calling and left several messages to ensure that everything was clear. Should you need further assistance or clarification, please feel free to reach out. We're here to help and ensure everything is fully resolved. We appreciate your trust in us and hope to continue working with you in the future.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.