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Find a Location

Global Auto Auctions has 1 locations, listed below.

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    Business ProfileforGlobal Auto Auctions

    Auto Auction

    At-a-glance

    Customer Reviews

    2.36/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    40 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4514 Cole Ave Ste 600, Dallas, TX 75205-4193
    BBB File Opened:
    11/13/2020
    Alternate Business Name
    • GAA Brokers Inc.
    • GAA Brokers INC DBA Global Auto Actions
    Business Management
    • Mr. Neil Gallo, Compliance Manager
    • Mr. Adam Gardener, Marketing Director
    Contact Information

    Principal

    • Mr. Adam Gardener, Marketing Director

    Customer Contact

    • Mr. Neil Gallo, Compliance Manager
    • Mr. Adam Gardener, Marketing Director
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    49 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    28 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert K

    1 star

    07/16/2024

    Ladies and Gentlemen, I would just like to briefly describe my experience with GAA Brokers LLC - Global Auto Auction. I was interested in purchasing several vehicles that I presume were in the possession of GAA. I selected the vehicle and contacted the company's representatives to purchase it. We must be aware that vehicles with the so-called Salvage Title cannot be registered anywhere in *****************, and their actual value is a maximum of 25% of the vehicle's market value. But let's move on to the very interesting discoveries I made step by step: it turned out that the selected vehicle had a so-called "replaced ***" by the state authorities. I decided to check this information and it turned out that the state authorities had never issued such a "replaced ***", and what's more interesting, the *** did not have any information about this vehicle, whether it was damaged, rebuilt, whether the *** number was changed, etc. - a truly strange situation. In the next steps, being patient and persistent, I contacted GAA again, asking very specific questions supported by the information obtained, unfortunately the employees ended the conversation very quickly, with a very impertinent statement that they had never provided a photo of the *** number, and started asking where I got such a photo, I politely informed them that they must have posted the photo by mistake (which disappeared from their website within the next few minutes)... What more can I add? People, before you buy any vehicle from any "auction" company, check all the documents carefully.... Greetings to everyone.

    Global Auto Auctions Response

    07/17/2024

    Hello ******, thank you so much for taking the time to leave such review! It's good to know that you are doing a research before joining auctions. Global Auto Auctions have been in the industry for close to two decades. We act as a broker and help insurance companies find buyers for their vehicles which are sold in AS IS condition. WE DO NOT OWN OR POSSESS THESE CARS, in fact these vehicles are located nationwide which are stored on a member-dealer only facility, they are not open to the public. Since we are licensed and bonded, we made it open to the public and we are helping insurance companies find buyers for their vehicles. Sellers may have replaced the *** after a big repair. Thus the reason why we ask you how and where did you find the photo of the *** so we can investigate. Please feel free to reach out to ******************************* with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

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