Business ProfileforComerica Bank
Additional business information
The BBB Business Profile for U.S. Direct Express is:
https://www.bbb.org/us/tx/austin/profile/us-government/us-direct-express-0825-90068910
The BBB Business Profile for Way2Go accounts (which are managed by Conduent Business Services LLC) is:
https://www.bbb.org/us/nj/florham-park/profile/business-process-management/conduent-business-services-llc-0221-90185733
At-a-glance
Customer Complaints
123 complaints closed in last 3 years
57 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1717 Main St STE 3000, Dallas, TX 75201-4335
- BBB File Opened:
- 5/1/1984
- Years in Business:
- 41
- Business Started:
- 2/1/1983
- Business Started Locally:
- 2/1/1983
- Business Incorporated:
- 11/13/1972
- Accredited Since:
- 6/1/1984
- Type of Entity:
- Corporation
- Business Management
- Mr. David Milton, Dallas Market President
- Contact Information
Principal
- Mr. Curtis C. Farmer, President/CEO
- Ms. Stanislava Kostova, Vice President/Treasurer
- Mr. Von Hayes, Secretary
- Ms. Megan D Crespi, COO
Customer Contact
- Ms. Susan Rutledge-Reeves, Complaint Contact
- Mr. James J. Herzog, Vice President/CFO
- Mr. Curtis C. Farmer, President/CEO
- Ms. Stanislava Kostova, Vice President/Treasurer
- Mr. Von Hayes, Secretary
- Ms. Megan D Crespi, COO
- Mr. David Milton, Dallas Market President
Customer Complaints
123 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
23 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael B
1 star10/08/2024
Comerica Bank Response
10/09/2024
I am in receipt of the review submitted by ******* *****. I welcome the opportunity to assist him in resolving his concerns. Please encourage him to contact me at the telephone number listed below.
Sincerely,
**** ******
Assistant Vice President
Corporate Quality Process Department
Comerica Incorporated
************
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