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          Find a Location

          Nissan Motor Acceptance Company, LLC has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNissan Motor Acceptance Company, LLC

            Consumer Finance Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Po Box 660360

            Dallas, TX 75266-0407

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            Customer Reviews

            1.03/5

            Average of 131 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            765 complaints closed in last 3 years

            311 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Nissan Motor Acceptance Company, LLC has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              Po Box 660360, Dallas, TX 75266-0407
              BBB File Opened:
              4/24/1991
              Years in Business:
              41
              Business Started:
              2/3/1983
              Business Started Locally:
              2/3/1983
              Business Incorporated:
              11/6/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • INFINITI Financial Services
              • NMAC
              • Nissan Motor Acceptance Corporation
              • Nissan-INFINITI LT
              • IFS
              Business Management
              • Mr. Kevin Cullum, President
              • Ms. Beth Osborne, Director of Customer Relations Account Services
              • Ms. Angela Watson, Customer Service Supervisor
              Contact Information

              Principal

              • Mr. Kevin Cullum, President

              Customer Contact

              • Mr. Kevin Cullum, President
              • Mr. Rakesh Kochhar, Governing Person
              • Ms. Angela Watson, Customer Service Supervisor
              Additional Contact Information

              Fax Numbers

              • (214) 596-4599
                Primary Fax

              Phone Numbers

              Website Addresses

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              Customer Complaints

              765 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I ENDED MY LEASE ON MY 2022 ROGUE NISSAN... THEY SENT ME END OF LEASE BILL FOR ****** .... I PAID 300 ONE MONTH AND THE BALANCE OF ******... THEY SENT ME A ZERO BALANCE BILL ... NEXT I GET A LETTER FROM A CREDIT BUREAU CREDIT CONTROL ANDN COLLECTIONS... I CALLED BOTH AND THEY SAY I DID NOT PAY... I HAVE AN 800 PLUS CREDIT SCORE AND I WANT THIS RECTIFIED.... NOT FAIR
              Read More
              Read 764 More Complaints

              Customer Reviews

              131 Customer Reviews

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              Most Recent Customer Review

              Skyler S

              11/01/2024

              This company has lied to me for months and gives me different information every time I speak to them. I have been waiting on my title to be sent to a new state and every time I call asking about the status, I receive different information. Sometimes Nissan will say they sent the letter to my DMV and then the next week I will call because the *** hasnt received it and the new employee I speak to tells me that Nissan never sent it. **************** hangs up on me. I am about to get my license suspended because I have been unable to register my vehicle for three months due to Nissans incompetence.
              Read 130 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

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