Business ProfileforNeiman Marcus Company
At-a-glance
Customer Complaints
904 complaints closed in last 3 years
269 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 1618 Main St, Dallas, TX 75201-4720
- BBB File Opened:
- 1/1/1927
- Years in Business:
- 117
- Business Started:
- 9/1/1907
- Business Started Locally:
- 9/1/1907
- Business Incorporated:
- 5/4/1907
- Accredited Since:
- 10/1/1920
- Type of Entity:
- Corporation
- Alternate Business Name
- Neiman Marcus
- Neiman Marcus Stores
- Bergdorf Goodman
- Business Management
- Mr. Geoffroy Van Raemdonck, CEO
- Contact Information
Principal
- Mr. Chris Howe-Dominguez
- Mr. Geoffroy Van Raemdonck, CEO
- Ms. Katie Anderson, CFO
- Mr. Ryan Ross, President
Customer Contact
- Ms. Zabada Hendrix, Customer Care Manage
- Mrs. Diana Garner, Assistant Controller for Accounts Payable
- Mrs. Pam Hunt, Assistant Contoller to Accounts Payable
- Mr. Edward Castillo, Care Center Manager
- Ms. Debra Stalarow
- Ms. Deborah Lindsey
- Mr. Chris Howe-Dominguez
- Ms. Lori Banks
- Mr. Geoffroy Van Raemdonck, CEO
- Ms. Katie Anderson, CFO
- Mr. Ryan Ross, President
- Additional Contact Information
Fax Numbers
- (214) 742-4904Primary Fax
- (972) 401-6885Other Fax
Phone Numbers
- (214) 363-8311Other Phone
- (214) 761-2300Other Phone
Email Addresses
- Complaint
- Inquiry
Website Addresses
- (214) 742-4904
Customer Complaints
904 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/02/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
161 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Agatha $
1 star10/29/2024
Neiman Marcus Company Response
10/31/2024
Thank you for taking the time to communicate to us the concern raised by our customer.
Our goal is to address our customer's feedback, to evaluate and research their concern, and to provide the best solution available or an explanation of what occurred.
We are terribly sorry for any disappointment that may have resulted with the customer's order.
We would be happy to assist the customer, however, we are unable to locate the order or purchase the customer is referring to. We have contacted the customer
to provide the information and will assist her.
Thank you for bringing this to our attention. We look forward to the customer's response.
Sincerely,
Executive **************** Neiman Marcus Direct
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