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Find a Location

Pepper Square Cleaners has 1 locations, listed below.

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    Business ProfileforPepper Square Cleaners

    Dry Cleaners
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/1/1989

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    A full service, environmentally conducive dry-cleaner and laundry which uses odorless and non-toxic solvents. Along with being very good at cleaning everyday clothes, this operation specializes in cleaning and restoration of wedding gowns from the majority of area bridal boutiques and from individual brides across the state. All cleaning and laundry is done on site at its 3000sf state of the art facility. Majority of the staff has been employed for more than 5 years. The owner and manager each have served for more than 20 years at this location. This cleaners was highlighted by CNN in 2005.

    Business Details

    Location of This Business
    14902 Preston Rd Ste 902, Dallas, TX 75254-9136
    BBB File Opened:
    12/9/1988
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Started Locally:
    1/1/1979
    Business Incorporated:
    4/19/2013
    Accredited Since:
    4/1/1989
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Beltline 14902 LLC
    Contact Information

    Principal

    • Mr. Douglas Aguero, General Manager

    Customer Contact

    • Mr. Douglas Aguero, General Manager
    • Mr. Amin Bata, Managing Partner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Caroline E

    1 star

    07/08/2022

    Way too expensive. I took 5 simple garments in for regular dry cleaning and the total was $120. This outrageous price was not disclosed until pickup. If I would've been warned of the price, I would've obviously taken my basic dry cleaning elsewhere for a fraction of what Pepper Square Cleaners charged. Disappointing someone is ripping people off like this post pandemic. Not even an estimate was given and the tracking app never alerted me to pickup. Rip-off, buyer beware.

    Pepper Square Cleaners Response

    07/09/2022

    Thank you very much for taking the time to comment, we appreciate you. Also, thank you for trusting us with your fine garments. However in the interest of civility and honesty, please honestly state: your order included 9 items not 5 and your total charge was $116.67 not $120. Regarding pricing, our printed price lists are always at the counter and available to anyone. We gladly give quotes with promise dates upon request as we have since 1979. Since we are one of the few dry cleaners in Dallas processing all work on site, with same day service Monday thru Saturday using only non toxic, paraffin based solvents and an employee roster tenured with remarkable longevity ranging from our manager who has served here for 34+ years to our newest staff member who has served for 4+ years, we are not able to discount our services. We wish you the best but request you immediately correct the items you had processed and actual price you paid in all your reviews.

    Local BBB

    BBB serving North Central Texas

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