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Find a Location

Custom Pro Roofing & Solar has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Custom Pro Roofing & Solar

      1910 Pacific Ave Ste 11600 Dallas, TX 75201-4557

      BBB Accredited Business
    • Custom Pro Roofing & Solar

      1910 Pacific Ave Ste 17060 Dallas, TX 75201-4826

      BBB Accredited Business

    Business ProfileforCustom Pro Roofing & Solar

    General Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.68/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    22 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2024

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Custom Pro Roofing & Solar has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Custom Pro Roofing & Solar

        1910 Pacific Ave Ste 11600 Dallas, TX 75201-4557

        BBB Accredited Business
      • Custom Pro Roofing & Solar

        1910 Pacific Ave Ste 17060 Dallas, TX 75201-4826

        BBB Accredited Business
      Location of This Business
      1910 Pacific Ave Ste 11600, Dallas, TX 75201-4557
      BBB File Opened:
      7/7/2021
      Years in Business:
      4
      Business Started:
      10/28/2020
      Business Started Locally:
      10/28/2020
      Business Incorporated:
      10/12/2018
      Accredited Since:
      5/1/2024
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Legatus Company, LLC
      • Custom Pro Roofing & Construction
      • Custom Pro Solar
      Hours of Operation

      Primary

      M:
      9:00 PM - 8:00 PM
      T:
      9:00 PM - 8:00 PM
      W:
      9:00 PM - 8:00 PM
      Th:
      9:00 PM - 8:00 PM
      F:
      9:00 PM - 8:00 PM
      Sa:
      9:00 PM - 8:00 PM
      Business Management
      • Mr. Drew Jansky, Executive Director/CEO
      • Mr. Michael Jansky, General Manager
      • Ms. Shaunte Wise, Customer Service Manager
      Contact Information

      Principal

      • Mr. Drew Jansky, Executive Director/CEO

      Customer Contact

      • Mr. Drew Jansky, Executive Director/CEO
      • Mr. Michael Jansky, General Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven S

      1 star

      11/03/2024

      I purchased a roof mounted solar array for my new house in July, 2024. Everything the salesman (**** ******) for Custom Pro Roofing and Solar sold me was a complete lie (i.e. - tax credit, no payments until operational, credit for 1 year of payments once operational, etc.). The install team failed to complete the install over the weekend they scheduled the install, then left the state (I live in *********, ********) having never stated they operated out of *****. The install team failed to return to complete the install for several weeks. Upon return and completion of the panel install, they left again without making the system operational, stating their interconnect team would return to connect the system to the power grid. I have placed many calls and texts to the salesman, customer support and their operations manger **** ****.They have yet to return as of November 3rd as I file this complaint. They are snake oil salesman!!!They are only getting 1 star because the web site requires it.

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