Business ProfileforGlass and Window Services

Glass and Window Services installed 2 glass shower doors for us. We had asked for as minimal frame as possible. We were not offered any options, so when it came time for install, guys just showed up and installed swinging hinged doors (as opposed to a traditional sliding glass door). Less than six months later the doors were pulling away from the walls. Leaving one shower inoperable and the other shower door would bang against the other glass portion. We attempted for over a year to get Glass and Window Services to come out and fix the door, they even scheduled an appointment twice and never showed either time. We repeatedly tried to get them to fix the doors.We finally called 2 additional contractors to quote fixing the doors. Both contractors told us they had to remove the doors immediately as it was a hazard if the doors fell and shattered (especially for our kids). We were told Glass and Window Services used hinges only intended for tile showers (not fiberglass) and that is why the doors pulled away from the wall, not only that they drilled into the base of the tub that is an absolutely "No" as water can leak down the holes and cause mold and water damage below the tub.When we informed Glass and Window Services of the contractors opinion Glass and Window Services said they would send a refund check for the doors, needles to say we never received a refund and could never get another response. We have all the emails, photos and conversations from the other contractors.So we are out the money for the original doors, the replacement doors and repairs to the damaged tubs.