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            • AC Wizard

              10860 Switzer Ave Ste 103 Dallas, TX 75238-5302

            Business ProfileAC Wizard

            Heating and Air Conditioning

            Contact Information

            10860 Switzer Ave Ste 103

            Dallas, TX 75238-5302

            Get Directions
            Visit Website
            Email this Business
            (214) 342-2665

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            10860 Switzer Ave Ste 103, Dallas, TX 75238-5302
            Email this Business
            BBB File Opened:
            6/3/2009
            Years in Business:
            22
            Business Started:
            2/1/2002
            Business Started Locally:
            2/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Empire Mechanical Heating & A/C Inc.
            Contact Information

            Principal

            • Mr. James Swigart, Owner

            Customer Contact

            • Mr. James Swigart, Owner
            • Ms. Jennifer Lott, Office Manager
            Additional Contact Information

            Fax Numbers

            • (214) 347-4321
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            The company sent out a tech to evaluate our **** system. We told them that one room upstairs (on a 2-story home) was not getting as cool as the rest of the home. The tech recommended a new return vent be installed to help air flow to the room for $1200. We asked REPEATEDLY if the new return vent would actually improve the temperature in the room, and the company repeatedly assured us that it would. The room still didnt cool, and we informed them that we were concerned that there was a leak in the **** system. When they sent someone else out, they confirmed there was a leak (that the tech didnt even detect the first visit) and quoted us ANOTHER $3400 to fix the leak!

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kyle B

            04/19/2024

            Horrible Service. Rude operator. Tech would rather fabricate BS than do his job. Sad.
            Read 1 More Customer Review

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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