Business ProfileforDave & Buster's

Stolen items: MacBook Air 13 - $1,099 + tax (CA) and iPad Air 11 256GB - $699 + tax (**). Total replacement value for both items: $1990.30.**** and Busters, ******************************************* H180, *******, **. October 10, 2024, between ********* son was attending an event at this venue. He placed his school backpack containing MacBook Air and an iPad Air, on the floor near Halo machine while playing. A short while later he noticed the backpack was missing. Employee monitoring the area informed him that he had picked it up and turned it over to the bar. The bartender said that she turned the backpack to the Front Desk. The front desk employee said that he took the backpack to the back office. When my son retrieved his backpack, he immediately noticed that it felt much lighter and that both his MacBook Air and his iPad Air were missing. He told the ********** employee that his devices were missing, to which this employee said that he did not see them. Police report was filed. The detective reviewed the video footage and confirmed that it does not show anyone touching the backpack from the time my son put it on the floor until their employee picked it up. We have asked D&B for reimbursement but they refused to even discuss it.This creates a situation of negligence on the part of D&B. Under premises liability law, businesses have a duty of care to protect patrons from foreseeable harm, including theft, especially when property is handled directly by employees. D&B employees failed to take reasonable steps to secure its patron's belongings, leading directly to the loss of valuable personal property.The handling of the backpack by D&B employees, including transferring it from the gaming area to the bar, then the front desk and back office, and finally returning it with missing items, establishes a clear chain of custody under which **** and Busters is liable. As a result, we are seeking full reimbursement for the value of the stolen items.