Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Peterbilt Motors Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peterbilt Motors Company

      1700 Woodbrook St Denton, TX 76205-7864

    • Peterbilt Motors Company

      PO Box 90208 Denton, TX 76202-5208

    Business ProfileforPeterbilt Motors Company

    Truck Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Peterbilt Motors Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peterbilt Motors Company

        1700 Woodbrook St Denton, TX 76205-7864

      • Peterbilt Motors Company

        PO Box 90208 Denton, TX 76202-5208

      Headquarters
      1700 Woodbrook St, Denton, TX 76205-7864
      BBB File Opened:
      10/15/2001
      Alternate Business Name
      • Peterbuilt Corporation
      • Peterbilt Motors Co.
      Contact Information

      Principal

      • Mr. Dan Penska

      Customer Contact

      • Mr. Dan Penska
      • Jeremy Walker
      • Cathleen Valentine, Customer Advocate
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ramon M

      1 star

      04/27/2024

      Not an employee , this is towards their program for people wanting to better themselves which is PTI (Peterbilt technical Institute) I was an enrolled student with a 4.0 GPA , I left my job , my significant other and daughter back in ********** so I can further my education. Before signing the offer letter , they knew every piece of my situation knowing Im making a big sacrifice. To make the long story short , it took me 10 years of my life to be able to get to this point of my life . Which is selected by Peterbilt into their program. After leaving my job, family and driving over a ***** miles , sleeping in my car just to attend this program to better myself and future , at the end of the first week I was contacted by a Peterbilt program manager. We were discussing over the phone and with no basis or legitimate reason I was removed from the program. After I was removed I tried making him understand that I made a commitment and I still want to continue my education with PTI he still continued to remove me. Like if he can predict the future. I was not the one person in my situation and I feel like I was discriminated. I made a huge sacrifice, Im out in ************ and I was removed because of his opinion. I am discouraged as a first generation education seeker, I left my job , family and wasted my own money just to spend a week and get removed for no reason. I apologize I was not young and that Im from ********** and according to you I didnt have an open mind . I dont understand how you can force words in my mouth and predict the future. I came a long way in life just to be discriminated. I am discouraged, and wont recommend any students from a trade school who has a family or wants to be close to home , they will make you go out to the facility and remove you even if you show you made a sacrifice and still willing to sacrifice.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.