Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Denton Glass Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDenton Glass Company

    Window Glass

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    520 S. Elm Street, Denton, TX 76201
    BBB File Opened:
    1/10/2011
    Years in Business:
    18
    Business Started:
    7/10/2006
    Business Started Locally:
    7/1/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Denton Glass Company, Inc.
    Contact Information

    Principal

    • Mr. Terry Sewell, President

    Customer Contact

    • Mr. Terry Sewell, President
    • Ms. Tricia Sewell, Vice President
    Additional Contact Information

    Fax Numbers

    • (940) 591-7982
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christie S

    1 star

    09/09/2024

    DO NOT DO BUSINESS WITH DENTON GLASS!! The owner is the worst manager Ive ever done business with! We hired them to replace our shower glass and for 16 months it has been a run around. They come out and measure. They come back with the wrong size glass. That happened several times. Or workers show up at our house and dont even know why theyre here and cant do the work because they didnt bring what was required. They scratched the trim installing so we waited for new trim. Heres a kicker. When they finally installed it, it was upside down. ??????? We finally got that fixed but its so crooked its unbelievable. The trim doesnt fit right because its cut at a 90 angle but they didnt line the glass up at a 90 angle. Theyve been out several times to fix it but all they do is measure again and say theyll call us. They make us send pictures of it yet again. And to top it all off, they somehow managed to get silicone caulking alllllll over our bathroom floor, bathroom counter, and all over the shower tile. We have used every cleaner we can find thats supposed to remove caulk and it doesnt budge. It looks terrible. Oh and they didnt tell us they got caulk everywhere. They just tried to clean it up with our bathroom towels and tracked it all down our hallway. We literally couldnt walk down our hallway with socks on for 3 months because it was so slippery we would fall. And yes we asked them to clean it up but even they cant figure out how to get it off. Oh and yes theyve broken two tiles, fortunately we can fix that ourselves. The manager doesnt answer his phone. The workers have even told us that the manager himself doesnt show up to work or answer his phone for them. They said they come to work and no one can tell them what theyre supposed to do that day. Today we got a call that everyone called in sick including the manager. Thats happened several times.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.