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Find a Location

Underground Water Resources has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUnderground Water Resources

    Water Well Pumps
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Underground Water Resources has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2070 FM 3176, Devine, TX 78016
      BBB File Opened:
      10/15/2019
      Years in Business:
      7
      Business Started:
      5/23/2017
      Business Started Locally:
      5/23/2017
      Business Management
      • Mr. Michael Mello
      Contact Information

      Principal

      • Mr. Michael Mello

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      S. M.

      1 star

      11/24/2021

      AVOID AT ALL COST!!! 1st, they are 3-4 months behind on their job contracts. In my case, 3 months came, went, and *** never finished the job. ********* the scheduling coordinator, told they would arrive the week of 10/17/21. No one showed up. When I called for an update, she apologized and told they would show up on the following Monday, 10/25/21 or at the latest of 10/26/21 but again, no "technicians" arrived. In fact, no one showed up until Friday, 10/29/21 late in the afternoon. They only dropped off some equipment late in the afternoon and left. No work done on Saturday. To the best of my knowledge, they started drilling on Monday 11/01/21. I was seeing very little progress each day that I got home from work. Finally after about 2 weeks, I saw a large PVC pipe coming out of a cement slab. Afterwards, no progress. I called and complained. I received an email from the owner stating my well would be completed on 11/15/21 but that was a lie. I had to **** another company to finish the job. It took them 3 hours to do what *** was taking days and weeks to do! I think they have a severe staffing problem and I think they get more contracts bound than they can handle!!

      Underground Water Resources Response

      12/02/2021

      Proverbs 6:16-19 1 ***** 3:9-17 Isaiah ***** Psalms 31 ******* 22:35-40

      Customer Response

      12/02/2021

      I requested an updated invoice approximately two weeks ago and I have yet to hear from them. I also requested mediation as their contact requires, and again I have yet to hear from them.

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