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Additional Information

Not BBB accredited

Additional Information for American Airlines

View full profile

This is a multi-location business.

Find a Location

American Airlines has 63 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    Headquarters
    4333 Amon Carter Blvd, Fort Worth, TX 76155-2605
    BBB File Opened:
    1/1/1957
    Years in Business:
    90
    Business Started:
    6/13/1934
    Business Started Locally:
    6/13/1934
    Business Incorporated:
    6/13/1934
    Type of Entity:
    Corporation
    Alternate Business Name
    • AMR Corporation
    • American Airlines/AAdvantage
    • American Airlines Vacations, LLC
    • U S Airways International
    • US Airways
    • Aadvantage eShopping
    • US Airways Vacations
    • Aadvantage eShopping
    Business Management
    • Mr. Markus Ewing
    Contact Information

    Principal

    • Mr. Markus Ewing

    Customer Contact

    • Mr. Markus Ewing
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Serving Area
    • AB
    • AK
    • AL
    • AR
    • AS
    • AZ
    • BC
    • CA
    • CO
    • CT
    • DC
    • DE
    • FL
    • GA
    • GU
    • HI
    • IA
    • ID
    • IL
    • IN
    • KS
    • KY
    • LA
    • MA
    • MD
    • ME
    • MI
    • MN
    • MO
    • MS
    • MT
    • NC
    • ND
    • NE
    • NH
    • NJ
    • NM
    • NT
    • NU
    • NV
    • NY
    • OH
    • OK
    • ON
    • OR
    • PA
    • PR
    • RI
    • SC
    • SD
    • SK
    • TN
    • TX
    • UT
    • VA
    • VI
    • VT
    • WA
    • WI
    • WV
    • WY
    • YT
    Referral Assistance
    • Federal Aviation Administration
      800 Independence Ave, SW
      Washington DC 20591
      Phone Number: (866) 835-5322
    Business Categories
    Airlines

    Government Action: BBB reports on known government actions involving business’ marketplace conduct:

    United States of America Department of Transportation v. American Airlines, Inc.

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

    On August 28, 2023, American Airlines, Inc. entered into a Consent Order with the Department of Transportation.  The Consent Order settles allegations American Airlines, Inc., violated the Department's Tarmac Delay Rule, prohibitions against unfair and deceptive practices, and the requirement to adhere to a carrier's tarmac delay contingency plan for lengthy tarmac delays for 43 domestic flights.  American Airlines permitted the 43 flights to remain on the tarmac for more than three hours without providing passengers on those flights an opportunity to deplane and also failed to have sufficient resources to implement its contingency plan for lengthy tarmac delays.  The order direct American to cease and desist from future similar violations and asses American Airlines Inc. with $4.1 million in civil penalties.    

    For more details go to: https://www.regulations.gov/document/DOT-OST-2023-0001-0009

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