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          Find a Location

          OGD Overhead Garage Door has 48 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileOGD Overhead Garage Door

            Garage Door Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            2900 Cullen St

            Fort Worth, TX 76107-1307

            Visit Website
            (817) 880-6164

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            Customer Reviews

            1.35/5

            Average of 74 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            73 complaints closed in last 3 years

            26 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/24/2019

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We offer the following services to our Fort Worth clients:
            residential garage doors
            commercial garage doors
            garage door repair
            garage door part replacement
            carriage garage doors
            custom wood garage doors
            garage door maintenance
            overhead garage doors
            garage door openers
            garage door springs

            Products & Services

            Garage doors, garage door openers, garage door springs

            Business Details

            This is a multi-location business.

            Find a Location

            OGD Overhead Garage Door has 48 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2900 Cullen St, Fort Worth, TX 76107-1307
              BBB File Opened:
              6/23/2014
              Years in Business:
              13
              Business Started:
              6/10/2011
              Business Incorporated:
              8/9/2013
              Accredited Since:
              4/24/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • OGD Overhead Garage Door, LLC
              • Overhead Garage Door LLC
              Business Management
              • Mr. Bret A Westbrook, Owner
              • Mr. Jonathon Cunningham, Director of Marketing
              Contact Information

              Principal

              • Mr. Bret A Westbrook, Owner

              Customer Contact

              • Mr. Jonathon Cunningham, Director of Marketing
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              73 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I contacted the Overhead Garage Door because my door would come open after closing it. They came to make the repair August 19th. According to the technician the repair was made. I paid for the service and a service package. The following day the same problem happened. I called them again. They sent another technician. A couple days after that the problem continued. The tech came back and said that I may need a new door. I requested to be reimbursed for at least half of the amount I paid because I will most likely need a new door. I was communicating with ******* who has failed to return my call. She said she had to reach out to her leadership for approval. I have continued to call and leave messages for her, but she stopped returning my call. I would like to get your assistance in getting at least half of my money reimbursed. Thank you.
              Read More
              Read 72 More Complaints

              Customer Reviews

              74 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Linda M

              11/14/2024

              I will NEVER do business with this company again. Was told by the technician, the door would be installed with in a couple of days. Found later this was not true. When ever I would call I had to speak with ******. ****** needs serious training in customer service. He goes out of his way to prove you wrong. The door was finally installed but with in a couple of hours the lock fell off due to not being secured correctly. They came back out and fixed that. Although I did receive a paid in full receipt, it appears difficult to get a lien waiver. Save yourself a lot of stress, don't deal with this company
              Read 73 More Customer Reviews

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