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            • Waste Depot

              6111 FM 1960 Rd W. Suite # 208 Houston, TX 77069

            Business ProfileWaste Depot

            Industrial Recycling

            Contact Information

            6111 FM 1960 Rd W. Suite # 208

            Houston, TX 77069

            Visit Website
            (281) 543-3352

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            6111 FM 1960 Rd W. Suite # 208, Houston, TX 77069
            BBB File Opened:
            7/26/2017
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/18/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            This business has failed numerous times to send invoices and then charge late fees.
            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Heather H

            05/31/2024

            Worst garbage company in the Spring area. I had been paying my bill every quarter since 2016 when suddenly they stopped sending out bills in April 2023. I attempted to call on several occasions, but no one ever answered the phone, and the voicemail system is too full to leave a message. I cannot pay my bill online because there is no way to access how much I owe. Up until 5/30/24, they had been picking up my garbage without issue. Yesterday, a lady by the name of Stephanie rode behind the truck telling them who to pick up. My husband asked to speak with her and possibly pay the bill since no one answers the phone. She told him that she didn't have time for him and to call the office. She then instructed the driver to move on and said we were suspended. How would we know that? They've never contacted us about anything! We have reached out, and we are exhausted with them trying to do this to us and my neighbors. No one receives a bill, so therefore we cannot pay them. It's a very shady and unprofessional business practice. I wish I could give them 0 stars.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater Houston and South Texas

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