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          Find a Location

          Logix Fiber Networks has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLogix Fiber Networks

            Long Distance Phone Service
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2950 North Loop W Ste 1000

            Houston, TX 77092-8891

            Visit Website
            Email this Business
            (713) 862-2000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 11/22/2017

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a long distance telephone provider..

            Business Details

            This is a multi-location business.

            Find a Location

            Logix Fiber Networks has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2950 North Loop W Ste 1000, Houston, TX 77092-8891
              Email this Business
              BBB File Opened:
              1/1/1984
              Years in Business:
              41
              Business Started:
              1/1/1983
              Accredited Since:
              11/22/2017
              Alternate Business Name
              • Logix Communications
              • American Lightwave Communications
              • Western Communications (WCI)
              Business Management
              • Ms. Brenda Weaver, Credit Manager
              • Mr. Glen Taylor, Vice President
              Contact Information

              Principal

              • Ms. Brenda Weaver, Credit Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/07/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Complaint Details Unavailable
              Read 5 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shauna F

              10/29/2024

              If i could give a 0 I would! We had their service for years and when it came time to move, I couldn't get our account manager to contact me back in order to see if they could service us. Finally after we moved and they sent an invoice for over $5000 she responded that they don't service my current address and put in a dispute. I then received another invoice with $5k + late fees and still nothing from my account rep. I called the customer service number and finally got someone helpful, she called and left me a voicemail stating she got it cleared up and I didn't owe anything. Months later a rep, Tonie, calls has a ton of attitude and is RUDE. Call didn't go well to say the least, I followed it up with an email with all of my documentation and was told it was escalated. Now I got a call from a collections agency. What a nightmare DON'T EVER USE LOGIX!!
              Read 2 More Customer Reviews

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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