Business ProfileforDirty Rancho Motorcycles
At-a-glance
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Business Details
- Location of This Business
- 9934 Jones Rd, Houston, TX 77065
- BBB File Opened:
- 9/1/2022
- Business Management
- Complaint Handler
- Contact Information
Principal
- Complaint Handler
Customer Contact
- Complaint Handler
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Adan A
1 star03/22/2024
Dirty Rancho Motorcycles Response
04/03/2024
The client was written to, called by phone to inform him to bring the bike for the painting details, which puts us incredibly in doubt because he saw it with us and there is no detail, the client signed AGREEING, we have a copy attached, we also want to clarify that the client left us an engine of a ducati for more than 60 days to date and has a debt of STORAGE for $ 1. 525.00, it was made clear to the client that the invoice that he had first (not wanting to repair the engine he brought) was discounted that labor named, which only paid the paint job, CLARIFICATION: NO ELECTRICAL OR MECHANICAL WORK WAS DONE AT ANY TIME.
we also clarify that the client signed AGREEING AND WE HAVE PHOTOGRAPHS AND VIDEO, when the test was done and when the client left with the MOTORCYCLE RUNNING AT HUNDRED PERCENT. the client wanted to leave quickly and that we do not record it but we have everything attached, I also want to clarify that I will take all the evidence, photos, and TEXT MESSAGES, where the CUSTOMER was told to bring his bike to detail what he SAYS, BUT WE NOTICE THAT HE IS INTERESTED IN TAKING MONEY, not to solve what he says, also will not be returned any amount claimed because we have proof of everything and proof of delivery of the bike RUNNING. AND THE CUSTOMER SIGNED AGREED.
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