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          Riya Travel & Tours Inc has 1 locations, listed below.

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            Business ProfileRiya Travel & Tours Inc

            Travel Agency
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5525 N MacArthur Blvd Ste 625

            Irving, TX 75038-2672

            Get Directions
            Visit Website
            (877) 669-7492

            Business hours

            9:30 AM - 6:00 PM
            Business Hours
            9:30 AM - 6:00 PM
            9:30 AM - 6:00 PM
            9:30 AM - 6:00 PM
            9:30 AM - 6:00 PM
            9:30 AM - 6:00 PM
            Closed
            Closed

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/19/2024

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Airline Tickets, Flight Tickets, Airfare Deals, Vacation Packages, Cruises, Car Rentals, Cheap Hotels, Corporate Travel, Group Bookings, Cruise Bookings, Discount Travel, Dream Vacations, Disney Vacations, Adventure Travel, Rail Trips, River Cruises

            Business Details

            Headquarters
            5525 N MacArthur Blvd Ste 625, Irving, TX 75038-2672
            BBB File Opened:
            2/10/1998
            Years in Business:
            15
            Business Started:
            9/1/2009
            Business Started Locally:
            9/1/2009
            Business Incorporated:
            4/21/2009
            Accredited Since:
            2/19/2024
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:30 AM - 6:00 PM
            T:
            9:30 AM - 6:00 PM
            W:
            9:30 AM - 6:00 PM
            Th:
            9:30 AM - 6:00 PM
            F:
            9:30 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Fazal Najimudeen, SVP Sales & Marketing
            Contact Information

            Principal

            • Mr. John Nitin, Director/CEO
            • Mr. Fazal Najimudeen, SVP Sales & Marketing

            Customer Contact

            • Mr. John Nitin, Director/CEO
            • Mr. Fazal Najimudeen, SVP Sales & Marketing
            Additional Contact Information

            Fax Numbers

            • (972) 258-0406
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/09/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            I booked round trip flight ticket from riya in summer for my mother to and from india and return flight was cancelled. Riya travel said I need to go to air india for refund and riya will not refund my money. I paid riya and used their payement link. It has been several months I am contacting people at riya but they just keep ditching me. Please I need some help getting this refund.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vijayakumar G

            05/06/2023

            I have purchased several trip tickets from **** Travels in the last few years and ****** (in Bensalem, **) has been very helpful, understands my needs and accordingly provides me with the options. So far, I have not had any issues with the booking or travel ticket purchases made through **** Travels. ****** has been prompt in returning my calls and making any necessary changes in case of flight cancellation initiated by the airlines. I will highly recommend **** Travels for your travel ticket requirements!

            Riya Travel & Tours Inc Response

            05/16/2023

            Dear ************************,We greatly appreciate your feedback and value your patronage. ****** is one of our best employees and this is what we train our experts for, to provide unparallel service to our valuable customers. Please continue to use our service and tell it your friends and family as well.Best Regards Team ****- ***

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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