Business ProfileforUnited States Gold Bureau
At-a-glance
Customer Complaints
23 complaints closed in last 3 years
11 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 203 Heritage Grove Rd, Leander, TX 78641-4590
- BBB File Opened:
- 1/16/2009
- Years in Business:
- 21
- Business Started:
- 1/9/2003
- Business Started Locally:
- 1/9/2003
- Business Incorporated:
- 8/11/2008
- Accredited Since:
- 10/4/2024
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- U.S. Gold Bureau
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:30 AM - 5:00 PM
- T:
- 8:30 AM - 5:00 PM
- W:
- 8:30 AM - 5:00 PM
- Th:
- 8:30 AM - 5:00 PM
- F:
- 8:30 AM - 5:00 PM
- Business Management
- Mr. Boots Crossley, COO
- Mr. Matt Ferris, Director
- Ms. Miranda Kiefer, Director of Operations
- Contact Information
Principal
- Mr. Boots Crossley, COO
- Ms. Miranda Kiefer, Director of Operations
Customer Contact
- Ms. Miranda Kiefer, Director of Operations
- Additional Contact Information
Fax Numbers
- (512) 261-3546Primary Fax
Phone Numbers
- (512) 381-7236Other Phone
- (512) 261-3546
Customer Complaints
23 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Debbie S
5 stars06/28/2024
United States Gold Bureau Response
10/16/2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you have had such a rewarding relationship with your Account Representative over the past three years. His expertise and dedication to providing tailored investment recommendations are truly invaluable, and we are glad to know that you feel comfortable with his guidance.
We take great pride in our commitment to timely delivery and secure packaging, and it’s wonderful to hear that these aspects of our service have met your expectations. Your willingness to recommend us to others is the highest compliment we could receive, and we sincerely appreciate your trust in the U.S. Gold Bureau.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
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