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Find a Location

Great Motors has 1 locations, listed below.

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    • Great Motors

      7661 Rendon Bloodworth Rd Ste 100 Mansfield, TX 76063-4396

      BBB Accredited Business

    Business ProfileforGreat Motors

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/30/2024

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7661 Rendon Bloodworth Rd Ste 100, Mansfield, TX 76063-4396
    BBB File Opened:
    2/11/2023
    Years in Business:
    7
    Business Started:
    6/26/2017
    Business Incorporated:
    4/29/2021
    Accredited Since:
    10/30/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Great Motors LLC
    • Great Motors Auto Repair
    Business Management
    • Mr. Joshua Alexander, Owner/Manager
    Contact Information

    Principal

    • Mr. Joshua Alexander, Owner/Manager

    Customer Contact

    • Mr. Joshua Alexander, Owner/Manager
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kori W

    1 star

    09/16/2023

    The level of unprofessionalism from the owner is ASTONISHING. I brought my car to Great Motors in February for diagnostic. He told me what needed to be repaired and I paid for it to get fixed. For some reason, when I got my car back the check engine light was on it wasnt on when I first bought the car to him. From Feb. on, I started noticing issues with my car that werent there before I got work done. I bought my car back in August and was told, upon his recommendation, that it was time to replace the engine and thats why the check engine light was on. When I dropped my car off for that repair, I was lied to several times about the day he would actually start the repair and he ended up keeping my car for over 18 days when the initial timeline was **** days. After the engine replacement (and spending $6,000), I picked my car up and guess what came on as soon as I drove off the lot? The check engine light. I let him know the check engine light came back on and he said Id have to bring it back at a later time and he would check the code. When he finally checked the code, it was for the exact same part he supposedly replaced in February He charged me almost $1,000 for a repair he never did and rather than actually diagnosing the problem when I brought the car back, he pushed me into replacing my engine for absolutely no reason. The worst part is that the problem I had before the engine replacement is STILL happening. Also I was told I would be getting a new engine put into my car just for him to tack on an additional $47 without consent and let me know AFTER THE **** that the engine indeed had over ****** miles. I now have to spend even more time and money taking my car to an actual LEGIT shop to get my car diagnosed and additional repairs. Please for the love of god DO NOT bring your car to this shop. They will leave your car worse than it was when you dropped it off and constantly lie and gaslight you about repairs needed and how long those repairs will take.

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